GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 25, 2019

Hi Joan, I extend my sincerest apologies for your ordering experience and do understand how special your order was for you. While we are a young company, we are working to improve our products and services each day. After looking in to this issue, we can confirm that a resolution email has been sent, from an actual person. All of the responses and emails are composed by actual humans. Again, we truly apologize for the error and inconvenience. We want you to love our ptoducts as much as we loved creating them! The PupSocks Team

Response from GoPupSocksNov 23, 2019

Hi Veronica, Thanks for contacting us. We are terribly sorry that your order did not come out as anticipated and that your notes for the designers were not followed. We strive to provide our customers with the best products and service and we would love to resolve this issue as soon as possible. That said please lookout for an email from our team. The Pupsocks Team

Response from GoPupSocksNov 23, 2019

Hi Jennifer, Thanks for contacting us. We do apologize that you were not pleased with the fit or material of the socks. We like to see our customers happy with our products and we strive to provide the best quality possible. That said please lookout for a resolution email from our team. We look forward to rectifying this issue as soon as possible. All the best,

Response from GoPupSocksNov 24, 2019

Hi Michelle, I am so sorry you have not received your order yet, there must have been a delay in production! I am working to ensure that your socks are shipped out within the next 2 business days! You will receive an email from me, personally, regarding your tracking information. We sincerely apologize for this major delay, and we are far from a scam. The PupSocks team values our customers and want you all to love our products as much as we loved making them! Again, we truly apologize for the error and inconvenience. The PupSocks Team Iyana

Response from GoPupSocksNov 25, 2019

Hi Christy, We are so sorry to hear that the sizing of the socks you placed an order for were not the best fitting. Our socks are custom made novelty items, that are meant for the entire family. We value your feedback and will relay the information, regarding the sizing, to our team! I will reach out to you personally, via email, to assist you with resolving this sizing issue and to answer any further questions you may have. Thank you so much for taking the time out to provide us with this critique. We will definitely use it to better our products! The PupSocks Team Iyana

Response from GoPupSocksNov 23, 2019

Hi C, Thanks for sharing your feedback with us! We apologize that your shopping experience was not the best. We strive to provide our customers with excellent products and service and we would love to rectify this issue as soon as possible. Please email our team at [email protected] for a resolution. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 23, 2019

Hi Nancy, Thanks for sharing your feedback with us. While we are happy that you were pleased with the pictures, we do apologize that the material of our socks was not what you anticipated. We strive daily to improve and we will be sure to keep your feedback in mind while making future changes. Please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksNov 23, 2019

Hi Angela, Thanks for sharing your feedback with us. We are disappointed that your FaceMash Blanket did not come out as anticipated. We want our customers to be happy with our products and we would like to resolve this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team