Ashley
Order not correct
I ordered socks with both of my dog's faces and they came with only one dog on them. I contacted pupsocks to let them know I didn't realize both dogs needed to be in one picture. They said they would fix it for me and that it wouldn't be necessary for me to send a new pic with both dogs in it. When received the "corrected" order, they were printed exactly the same as the first pair with just the one dog's face on them again. Currently trying to just get my money back now.
Response from GoPupSocksNov 25, 2019
Hi Ashley! I extend my sincerest apologies for your ordering experience and do understand how special your order was for you. While we are a young company, we are working to improve our products and services each day. After looking in to this issue, we can confirm that a resolution email has been sent and the issue has been resolved. Again, we truly apologize for the error and inconvenience. We want you to love our orders as much as we loved creating them! Please email us directly if there is anything else we can do for you! The PupSocks Team