GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 9, 2019

Hi Amy, Thanks for sharing your feedback with us. We are excited that one of the pairs you received was perfect, but disappointed that the other pair you received was not what you ordered. We want our customers to be happy with their orders and we want to make sure that you get everything you ordered. That said please lookout for a resolution email from our team. We would love to rectify this issue as soon as possible. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Rebecca, Thank you for sharing your feedback with us. We are disappointed to hear that the crop of your furry friend did not come out as anticipated. We want our customers to be satisfied with their orders and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 6, 2019

Hi Jason, Thanks for sharing your feedback with us. I extend my apologies that your cropping instructions were not followed. We strive to follow every detail of the notes you include for our designers, so it saddens us to hear that we were not able to fulfill your order as you expected. We understand that this was intended as a gift for your girlfriend and we want to make her gift special! That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 2, 2019

Hi Jennifer, Thanks for sharing your feedback with us. While we are excited that two of your orders came out great we are disappointed that your third pair did not come out as good. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Cindy, Thanks for sharing your feedback with us. While we are excited that you were happy with the outcome of the crop, we are disappointed that your socks did not fit as anticipated. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. That said please lookout for an email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Stacy, Thanks for sharing your feedback with us. We apologize for the lack of correspondence and that you never received your order. Unfortunately, we were unable to find where you reached out to us with the information provided in this review. We strive to provide our customers with prompt service, however, that can be difficult at times due to the volume of emails we answer a day. That said, we want our customers happy with our products and service and we would love to solve this issue as soon as possible. That said please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksNov 29, 2019

Hi Noah, Thanks for sharing your feedback with us. We do apologize that the quality of your socks was not what you anticipated. We strive daily to improve and we will be sure to keep your feedback in mind while making future changes. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 29, 2019

Hi Sasha, Thanks for sharing your feedback with us. We apologize that you received someone else's order. We strive to provide the best quality products and service possible and we would love to resolve this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team