GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 16, 2019

Hi Staci! Thank you for shopping with us at PupSocks! We value your time and feedback, as we use it to create a better product for our customers to love! Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. All of our socks are crew-style and should come up to about mid-shin on the average adult. Please keep an eye out for an email from our team to gain more insight into the product that you have received and also to provide the best solution to this issue! Again, thank you for shopping with us. The PupSocks Team

Response from GoPupSocksDec 9, 2019

Hi Caitlin, Thanks for sharing your feedback with us. I apologize that the size of our socks did not fit as anticipated. We want our customers to be happy with our products. That said please look out for a resolution email from our team. We look forward to rectifying this issue as soon as possible. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 16, 2019

Hi Elizabeth! I extend my sincerest apologies that your order did not turn out as anticipated! While we are a young company, we are working to improve our products and services each day. After looking into this issue, we can confirm that a resolution email has been sent and the issue has been resolved. Again, we truly apologize for the error and inconvenience. We want you to love our orders as much as we loved creating them! Please email us directly if there is anything else we can do for you! The PupSocks Team

Response from GoPupSocksDec 16, 2019

Hi Landon! We are so sorry that your socks were not cropped the way you anticipated! No worries, I will be sure to reach out and provide a solution to this issue. We understand how important your socks are to you, and we will work out paws off to provide you with the best socks possible. Thank you for shopping with us at PupSocks. We sincerely value your feedback! The PupSocks Team -Iyana 💘

Response from GoPupSocksDec 16, 2019

Hi Wendy! I am so sorry that the cropping of the photo you provided did not turn out as anticipated. Our design team utilizes the original image that is uploaded and we do not edit them aside from cropping. This is because we want to showcase the true image that our customers provide. No worries, we will reach out to you via email with a resolution to this situation! We want our customers to love their socks as much as we loved making them. I look forward to speaking with you soon. The PupSocks Team -Iyana💘

Response from GoPupSocksDec 16, 2019

Hi Jason! We are so happy that you love our Custom Socks! We are so thrilled you chose us to customize your special gift. Knowing that our products are being used to mark these special moments is the best part for us. We appreciate your order and can't wait to see photos and videos. Please reach out if I can help you with anything in the meantime! The PupSocks Team

Response from GoPupSocksDec 12, 2019

Hi Alejandro! I am so sorry to hear that the cropping of your photo did not turn out as anticipated. Our design team takes the image provided during checkout and crops the face of the image, unless special notes are made. We understand how important your socks are to you, so I will reach out to you and provide a solution to this issue. Our customers are out number one priority. We will work out paws off to make sure you all are satisfied! Thank you for shopping with us! The PupSocks Team

Response from GoPupSocksDec 12, 2019

Hi Amanda! I am so sorry to hear that your socks did not turn out as anticipated. Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. The material used is to ensure comfort while also providing a quality photo that is showcased on your socks. Your Custom made PupSocks are still great gifts to give your loved ones! We value your feedback and will be sure to utilize this review to enhance our product. Please, keep an eye out for a resolution email from the PupSocks team to ease your discomfort. Again, thank you for shopping with us! The PupSocks Team