Debra S.
Not what I hoped for...
The idea was cute, but I’m not sure who quality checks these socks. I had sent a picture of my cat wearing a Christmas hat and collar. In the notes I asked if they could leave those on, only if it looked ok. I said otherwise just use the head. I assumed they would edit the rest of the background out. They didn’t and I think they put my note at the bottom. There is a white something underneath that you can’t even read. It does not look good. I’m disappointed and do not see where I can exchange or get money back.
Response from GoPupSocksDec 19, 2019
Hi there Debra, Thanks for sharing your feedback with us. We truly apologize that the photo you submitted did not turn out as anticipated. We want our customers to be 100% satisfied with every purchase. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team