GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksApr 27, 2022

Hi Ara, Thank you for writing and posting a review. I am so sorry that your custom PupSocks were printed too dark. I am going to have one of the Resolution Team members get in touch with you. I believe we could have a resolution for you. Please be on the lookout for an email. Thank you, Betsy The PupSocks Team

Response from GoPupSocksApr 21, 2022

Hi Janis, Thank you for taking the time to post a review. We greatly appreciate it. I looked at the order and I am going to have someone from our resolution team get in touch with you via email. We may have a solution for the dark printing, Please be on the lookout for the email. And again, thank you so much for the review! Betsy The PupSocks Team

Response from GoPupSocksApr 13, 2022

Hi Stephanie, Thank you for taking the time to post a review. I am so sorry that the custom PupSocks did not meet your size expectations. It is never our intention to deliver a substandard product.Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We want and appreciate your business! Betsy The PupSocks Team

Response from GoPupSocksApr 6, 2022

Hi Suzanne, Thank you for your feedback! I'm terribly sorry you experience the issue you have. After looking into your order, I can see where you placed your order for our cool PupArgyle design. We are terribly sorry for any confusion this has caused. Please email us directly at [email protected] if you have any additional concerns or feedback! We appreciate your patience and business! Best Regards, The PupSocks Team

Response from GoPupSocksApr 1, 2022

Hi Nick, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. We do advise, in our FAQs, sending a picture that was taken in great lighting and of great quality. After looking into our system, we could not find any contact attempts. With that said, please look out for an email from one of our customer service representatives. Thank you for being a valued customer! Kind Regards, The PupSocks Team 🐾

Response from GoPupSocksApr 1, 2022

Hi Marisa, Thank you for taking the time to write a review! We do sincerely apologize for the order issues you experienced with your order. We do strive for exceptional quality and hate that we dropped the ball with your PupSocks. In our FAQs, we do advise, sending pictures that were taken in great lighting and of great quality, especially for darker animals. After looking into our system, we could not find any contact attempts. With that said, please look out for an email from one of our customer service representatives. Thank you for being a valued customer and your patience. Kind Regards, The PupSocks Team 🐾

Response from GoPupSocksApr 1, 2022

Hi Palan, Thank you very much for taking the time to write and post a review. I looked into your order and I am going to have someone from the Resolution Team get in touch with you. We want our customers to be happy with their purchase. Please be on the lookout for the email. Again, thank you for taking the time to write and post a review. Betsy The PupSocks Team

Response from GoPupSocksMar 18, 2022

Hi Candace, Thank you so much for taking the time to write and post a review. I looked into your order and I am going to have someone from customer service email you. I believe we have a solution for the fit. Please be on the lookout for an email. Betsy The PupSocks Team