GoPupSocksReviews of gopupsocks.com

The blanket arrived late. Also the entire pic I provided of the cat was not used. You just used his head. The cat is 22 years old. And is own by a US congressman. Very disappointed

There was little/no attempt to adjust for lighting or make size consistent in the images. Unless you want to photoshop your image before you submit it, I recommend not using this service.

Although I love the idea of my dogs face on the socks, the image was very blurry. The picture I sent was very clear and crisp but something happened when the image was printed on the socks.

One of my dogs is black and the other is a black/tan yorkiepoo. Because of their coloring you can't even see their eyes on the socks. I figured with today's technology they would be edited better than they were. Especially since 2 pair of socks were almost $50. I was so excited to get these for my daughter but no so much with how they turned out.

The picture on my socks was very unclear and hard to see.

I was disappointed with my socks. My dog has a black face and you cannot even tell it is a dog on the sock, it just looks like a black blob. It would have been nice if the design team reached out to me for either another picture or tried to lighten the one I sent over. For $30, I expected a better quality of picture.

Poor customer service. I don't usually like leaving reviews, and when I do, it's usually for exceptional service. Unfortunately, PupSocks customer service just stopped replying to my emails when I inquired further about their return policy. I ordered a pair of white socks for my mom for Christmas, but when they arrived, there was an orange staining on the crease of the socks. It wasn't too large, but definitely noticeable on white socks. It looked like there was some cross-contamination when pressing/ironing the socks or something like that. I still liked the product, but just to make sure, checked their website which states "If the product arrives defective, we will reprint the item and resend it free of charge. Please contact us here with a picture of your item and order number. We will reprint your item and ship it to you within seven business days." I assumed this was at some extent "defective", given the orange on a white sock so just reached out. At the very least, if not defective, the very next line states, "If you are not satisfied with the outcome of your product, we offer reprints at no charge." However, their first response was only offering a 20% discount on getting a second pair reprinted. I emailed back asking about the return policy listed on their site (as above), and their second response said "This product was not purchased in our shop after checking. Please double check again." I had a confirmation code and receipt and everything, and sent the picture of the socks I received, plus the order number. After this response, they just stopped replying to my emails from there. I waited several days for a response but never got another one back. Followed up with an email just asking for a response, but no response. Would have liked to buy more products from this site as the idea is great, but won't be doing so after this experience. Awesome idea and product, but overall just poor execution and even poorer customer service. Likely would not recommend to anyone else because of this bad experience.

I love these socks and the blanket we ordered as well. However it took nearly 2 months to arrive which was significantly after Christmas. There is clearly a supply chain issue because they quoted about 2 - 3 weeks tops and it took double the amount of time to receive my order.