GoPupSocksReviews of gopupsocks.com

AWFUL Sent to the wrong address and when I IMMEDIATELY notified them of it they said they would update and not to worry. Then it shipped to the wrong address and I emailed them and I was told I’d get a replacement. When I reached out about the replacement confirmation email they told me I wasn’t entitled to anything it had shipped and that was it. They are liars and horrible humans.

I never received my order. Impossible to reach and contact email that is posted is undeliverable. I placed 2 tickets and did not get a response in addition to the multiple emails sent to them.

I've ordered my socks in November. I writed many mail untill now (we are in june) the continue to write that my suck will arrive, I have asked my money back and nobody answer to me.

Order in November 2022 - 3 blankets. Never did receive them and through emails to this company and BBB- they said they would send me new ones. Still have not received those. Wrote to the BBB again and they said they cannot refund me as this is the second time the same case has been opened. I was told I used in appropriate language in my email and all I said was that I was “beyond frustrated” - which I am. So I highly doubt I will get my blankets or a refund. I spent $250. So disappointing. Don’t order from there.

Just adding to the very long list of reviews - this company is indeed a scam (also marked by BBB as such). I've been chasing them for 3 months, got no order and no refund. The money is gone, and they're not responding.

BUYER BEWARE. Ordered two blankets. Received one that was misprinted. Attempted to reach out multiple times to see if I could get it replaced and was met with no response. I had to file a claim with my bank to get refunded. After I had done that, a PupSocks rep finally reached out and said that my replace order was processed and in production. Never received any updates and it just showed up after months. I get the blanket and it’s completely wrong. Be aware that if you receive and incorrect item, you’ll never get the correct one sent to you. And good luck trying to get a rep to actually respond back. They try to lure you in with all these discount codes, it’ll take forever for your order to arrive and it’s a gamble if you’ll get the correct item. 0/10 would not recommend purchasing anything from here.

One sock much smaller than the other one.

My boyfriend bought me a mug with pictures of our cat for Christmas. Unfortunately we never received it. It said delivered but it never delivered so he could tatted them and they supposedly mailed it out again. Instead of saying it delivered in mailbox this time, it said it delivered to a person. Neither of us received it. He asked for his money back since we never got anything and they said no. Will never buy from this site in the future.