GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 3, 2020

Hi Shelly, Thanks for sharing your feedback with us. While I am happy to hear we were able to fix your order for you, we are disappointed to hear your socks didn't fit as anticipated. We want our customers to be able to enjoy our products and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksSep 3, 2020

Hi Holly, Thanks for sharing your feedback with us. While we are happy to hear you were pleased with the quality of our socks, we are disappointed to hear that your socks did not fit as anticipated. Our #1 priority is our customer's satisfaction and we want to make sure you are able to wear your socks! Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksSep 3, 2020

Hi Bruce, Thanks for sharing your honest feedback with us. I am terribly sorry to hear the quality of our socks did not meet your expectations. We strive to provide our customers with quality products and I am happy to say that we've improved on our products and services since you last placed your order. We would love to make it up to you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team - Tyler B.

Response from GoPupSocksSep 3, 2020

Hi SL, Thanks for sharing your honest feedback with us. I am terribly sorry to hear that the material of our socks was not what you anticipated. I am excited to say that our products and services have improved since you last placed your order and we would love to make it up to you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksSep 3, 2020

Hi Lisa, Thanks for sharing your feedback with us. I am terribly sorry to hear your order took so long to arrive and for the delayed response. The holidays are our busiest time, but I can assure you that our customer service team works hard to respond to our customers as soon as possible. Although the socks did not meet your expectations, I'm glad we were able to provide you with a resolution and we will be sure to keep you feedback in mind while making future changes. The PupSocks Team -Autumn

Response from GoPupSocksSep 3, 2020

Hi Lisa, Thanks for sharing your feedback with us. I am terribly sorry to hear that your cropping instructions were not followed both times. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you so much for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksSep 3, 2020

Hi KF, Thanks for sharing your feedback with us. We are disappointed to hear that the quality of our socks and the photo did not meet your expectations. I am happy to say that the quality of our socks has improved since you last placed your order and we would love to make it up to you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 3, 2020

Hi Joy, Thanks for sharing your honest feedback with us. We are disappointed to hear that the material of our socks did not meet your expectations. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.