GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 8, 2019

Hi Steph, Thanks for your order with us! We hate that your socks didn't fit as intended. We want our customers to be completely satisfied with their purchase. That said, one of our team members will contact you with a solution to this issue shortly. Thank you for taking the time to leave your review. The PupSocks Team🐾

Response from GoPupSocksAug 5, 2019

Hi Courtney, Thanks for placing an order with us! We are saddened to hear that you were not impressed by the quality of our socks. We are striving every day​ to continue to improve our products and will use your feedback in the process. Thank you for your review. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Oh no, Lauren! That sounds like you may have received a defective item 😣. Our socks should not have a black square heel. We pride ourselves on producing a quality product and will contact you immediately to fix this issue! We value your business and your feedback and look forward to chatting with you soon. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hi Aime, Thank you for your business. We are so sorry to hear that our socks, which were meant as a sentimental gift, were not wearable for your boyfriend to enjoy. Some say that our socks are meant as a novelty item, however, they should definitely be wearable. Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex! We would like to see if there is anything that we can do to turn this issue around. That said, please keep an eye out for an email from our team. Thank you. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hi Jason, Thanks for placing an order with PupSocks! We are delighted to hear that your order arrived as advertised. During the time your order was placed, a notice of a longer production turnaround was sent to each customer once their order was submitted. This was due to an influx of orders for Father's Day. We do apologize for any inconvenience that may have been caused and do hope that you absolutely loved your Custom PupSocks in blue once they arrived. We are constantly improving our services every day and will use your feedback to continue to do so. Thank you!​ The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hello CH, Thank you for placing an order with us! We extend our sincerest apologies for the long wait you experienced with your order. We experienced such an influx of orders for Father's Day which resulted in a longer production timeframe. We are, however, happy to say that we now have a 24-hour production turnaround and orders are produced and shipped within that timeframe. We truly appreciate your feedback and will use it to continue to improve our services. Thank you. The PupSocks Team🐾

Response from GoPupSocksAug 2, 2019

Hi Zena, Thank you for placing an order with us! We are pleased to know that your order turned out super cute, however, concerned that the size you received did not quite fit right. We'd love to look into his issue for you. Please keep an eye out for an email from our team. Stay rockin😊 The PupSocks Team 🐾

Response from GoPupSocksAug 2, 2019

Hi CH, Thank you for your purchase! We're elated that your custom socks turned out awesome! Our socks are meant to be a novelty item, however, they can also be shown off by wearing them as well. We do appreciate your feedback and would like to thank you for your review. The PupSocks Team🐾