GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksOct 3, 2019

Hi there Jillian, Thank you so much for your order. We could not have done it without your perfect fur baby ! Rest assured we are working our paws off to improve the quality of our products and exceed our customer's expectations. If you would like to reach out to us at [email protected], we'd love to rectify this. We do hope to have you sniff around again soon and when you do, use the coupon code TRUST20 for 20% off your next order. Thanks again for your purchase. The PupSocks Team JN

Response from GoPupSocksOct 3, 2019

Hi there Alex, We could not have done it without your perfect fur baby! Rest assured we are working our paws off to improve the quality of our products and exceed our customer's expectations. In the meantime if you would like to reach out to us at [email protected] we can get a replacement larger size for your boyfriend. Thanks again for your purchase. The PupSocks Team JN

Response from GoPupSocksAug 29, 2019

Hey Bianca! Thanks for shopping with us and taking the time to leave us your feedback. We are happy to hear that you were impressed with the quality of the picture and the fact that your order was shipped quickly, however, we are disappointed that the sock material quality was not what you expected. We strive daily to improve, and we will make sure we keep yours in mind while making changes in the future. Please keep an eye out for future improvements and product launches and we look forward to fulfilling any future orders you may have. The PupSocks Team -Tyler ❤️

Response from GoPupSocksAug 21, 2019

Hi Jason! Thanks for taking the time to share your shopping experience with us. During the time your order was placed, we experienced an influx of orders which increased our production and shipping time back 6-8 weeks. We are deeply sorry that your order did not make it in the time anticipated and extend our sincerest apologies for any inconvenience that has been caused. We are proud to say that we have improved on our shipping time and our production time frame is now 1 business day. We are constantly improving to better accommodate our customers. In efforts to correct this problem, we would like to extend a discount code. Please use TRUST20 for 20% off of your next purchase. We do apologize for the inconvenience and we hope that you choose to do to business with us again in the future. The PupSocks Team

Response from GoPupSocksAug 14, 2019

Hi Emily, Thanks for placing an order with us! We are so happy that you were impressed with the image quality, however, not too thrilled by the quality of the socks that were received. We'd love to look into this a bit further to see if we can provide a resolution option for you. ​Please keep an eye out for an email from our team. We appreciate your business as well as your feedback and look forward to chatting with you soon. The PupSocks Team -AJ🐾

Response from GoPupSocksAug 13, 2019

Hi Angelika, Thank you for placing an order with us! We extend our sincerest apologies for the delayed arrival of your order. International shipping can take up to 20 business days depending on the destination, however, we are extremely happy that you were delighted with the photo quality of your custom socks. We are constantly improving our processes, shipping timeframes, as well as our products and truly,​ appreciate your feedback. Thank you. The PupSocks Team -AJ ☀️

Response from GoPupSocksAug 9, 2019

Hi Tammy, Thanks for placing an order with us! We are terribly sorry that our team did not contact you in regards to the photo quality. We want our customers satisfied with our products. That said, our team will contact you with a resolution shortly. Thank you so much for your review as we look forward to resolving this matter for you. The PupSocks Team -AJ🐾

Response from GoPupSocksAug 8, 2019

Hi Kerry, Thank you for placing an order with us! We are so sorry to hear that your Custom PupSocks were too tight especially being that they were meant as a first time Father's Day gift😣. No worries! Our Customer Service Team will contact you shortly with resolution. Thank you. The PupSocks Team🐾