GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksOct 2, 2020

Hi there, Thanks for sharing your feedback with us. Currently, international orders take 5-20 business days to arrive. Our records indicate that today makes day 10. We're terribly sorry for any inconvenience this may have caused. Rest assured, our products are worth the wait. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 30, 2020

Hi there, Thanks for placing an order with our sister company PupSocks. I see that your international order is currently in transit to your destination. Please note that international shipping can take 20 business days to arrive depending on your international location. If your order does not arrive within the mentioned timeframe, please email our support team at [email protected] to assist with a resolution. We truly appreciate your patience and look forward to you receiving your Custom PupSocks in pink 🐾Please let us know if you need anything else along the way. Thank you! The FaceSocks/PupSocks Team Summer 🌻

Response from GoPupSocksSep 27, 2020

Hi Brittany, Thanks for sharing your feedback with us. We are disappointed to hear your cropping instructions were not followed. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. -Autumn 🍁

Response from GoPupSocksSep 20, 2020

Hi TJ, Thanks for sharing your feedback with us. We are disappointed to hear your order took a while to arrive and that you were not able to get in contact with us. We are also sorry to hear that you were not pleased with the quality of your socks and tie. Rest assured, we answer all inquiries and would never want our customers to feel ignored. After looking into our records, Unfortunately, we were unable to see where you previously reached out, but we would love to look more into this issue for you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 11, 2020

Hi JJ, Thanks for sharing your feedback with us. While we are disappointed to hear that your shopping experience was not as smooth as you anticipated. I am glad that we were able to provide you with the correct product after so many tries. As a young company, we are constantly working on improving our products and services and we will be sure to keep your feedback in mind while making future changes. We hope that you decide to shop with us in the future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team, -Autumn

Response from GoPupSocksSep 11, 2020

Hi Kristyn, Thanks for sharing your feedback with us. While we are happy to hear the picture quality was great, we are saddened to hear that the socks were not the same size. There must have been a manufacturing issue. I apologize for the inconvenience. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Summer

Response from GoPupSocksSep 10, 2020

Hi KK, Thanks for sharing your feedback with us. While we are happy to hear the socks were cute, we are disappointed that the shape and material of our socks did not meet your expectations. We are constantly growing and we will be sure to keep your feedback in mind while making future changes. We hope you decide to shop with us again in the future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Summer

Response from GoPupSocksSep 10, 2020

Hi Jean, Thanks for sharing your feedback with us. We are terribly sorry to hear that you received the wrong item the first go around and that you were not happy with the quality of the socks once received. As a young company, we are constantly working on the quality of our socks and we will be sure to keep your feedback in mind while making future improvements. We hope you decide to shop with us in the near future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Summer