GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 24, 2019

Hi Jolene! I am sorry to hear that the cropping of the image you submitted didn't turn out as you had anticipated. While we are a young company, we are working to improve our products and services each day. Our customers are our number one priority. With that being said, we will reach out to you, via email, with a solution to rectify this issue. We want you to love our orders as much as we loved creating them! The PupSocks Team

Response from GoPupSocksNov 23, 2019

Hi Ryan, Thanks for sharing your feedback with us. We do apologize that your socks did not fit as expected. We want our customers to be happy with our products and we would like to rectify this issue as soon as possible. Please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksNov 22, 2019

Hi Margaret, Thanks for taking the time to share your feedback with us. We are very disappointed that your order did not come out as anticipated. Here at PupSocks, we aim to provide our customers with the best quality products and service and we want your daughter to have the socks you intended her to have. That said please lookout for a resolution email from our team. The PupSocks Team

Response from GoPupSocksNov 22, 2019

Hi Kelsey, Thanks for sharing your feedback with us. We are disappointed that the quality of the cropped photos was not what you anticipated. Here at PupSocks, we aim to provide the best crop quality possible. We would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 22, 2019

Hi Jay, Thanks for sharing your feedback. We are disappointed that the color of your socks was not what you anticipated. We love seeing our customers happy with our products and we would like to rectify this issue as soon as possible. Please lookout for a resolution email from our Team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 22, 2019

Hi Marina, Thank you for taking the time to share your feedback with us. While we are glad your order arrived quickly, we apologize that the quality of the material/length did not meet your expectations and that the crop of your Cat's face was not as big as you anticipated. Here at PupSocks, we aim to provide our customers with the best quality products possible. Please lookout for a resolution email from our team. We would like to rectify this issue as soon as possible. The PupSocks Team

Response from GoPupSocksMar 3, 2020

Hi Grace, Thank you for sharing your feedback with us. We are terribly sorry to hear that one of the 4 pairs did not turn out as you anticipated. We want our customers to be 100% happy with their purchases and we would love to resolve this issue as soon as possible. Unfortunately, we were unable to find any previous orders with the information provided in this review. Please email our team at [email protected] with your order number so that we can better assist you. Thank you for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksNov 1, 2019

I am sorry to hear that they do not fit Hannah 😔Please reach out to us at [email protected] so we can resolve your issue as best as possible. We want all of our customers to feel great in our adorable socks!