GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 20, 2020

We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you have received the wrong order! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order. Be on the lookout for an email from us @teampetsocks as we would like to get to this issue resolved ASAP. Thank you for your purchase!

Response from GoPupSocksNov 20, 2020

Hi Carol, We are sad to hear that you did not like the quality of our socks! It is our duty to make sure that we are doing whatever it takes to improve from the feedback that we receive from our customers. We would love if you give us another chance to make up for this! Be on the lookout for an email from us, as we would love to offer you a refund, as the socks were not what you expected. Thank you for your purchase. The Pupsocks Team -Reeva

Response from GoPupSocksNov 20, 2020

Hi there, Thank you for your feedback. We strive to make sure that our customers are satisfied with their custom orders and we are willing to do whatever to improve. I am sorry that you did not receive what you anticipated and we are dedicated to making it right. Unfortunately, we could not locate any order details based on the information provided in this review. We would love to resolve this issue as we know this order may have been intended as a gift for your loved ones. Please email our team at [email protected] We would like to rectify this issue as soon as possible and look forward to hearing from you. Thank you for your patience. The Pupsocks Team -Reeva

Response from GoPupSocksNov 20, 2020

Hi there! Thank you so much for providing us with this feedback. We are saddened to hear that you were less than satisfied with the quality of our socks. We want to make this right, please email us at [email protected] to resolve this issue. The Pupsocks Team

Response from GoPupSocksNov 20, 2020

Hi there! I'm so sorry to hear that you were not satisfied with your PupSocks. The PupSocks team prides ourselves on creating happy customers! Please keep an eye out for an email from us so that we can find a solution asap. The PupSocks Team -Courtney

Response from GoPupSocksNov 20, 2020

Hi there! Thank you so much for providing us with this feedback. We are saddened to hear that you were less than satisfied with the quality of our socks. We want to make this right, please email us at [email protected] to resolve this issue.

Response from GoPupSocksNov 19, 2020

I am sorry to hear that the cropping of the image you submitted didn't turn out as you had anticipated. Please be on the lookout for an email from our team so I can verify that we are able to make a change in the right direction. The PupSocks Team Justin

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that your order arrived much differently than anticipated. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. In an effort to accomodate for the order arriving not at all to your liking, we'd be more than happy to offer you a 20% discount to be used on a new order for a pair of replacement socks! Please use the code TRUST20 to receive your discount. Be sure to enter the code prior to entering any billing or shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PupSocks Team -Courtney M.