GoPupSocksReviews of gopupsocks.com

I ordered two pairs of socks for gifts for Christmas, both using the same picture of our dog. They arrived two weeks after they were shipped and when they arrived, only one pair was of my dog and his coloring was wrong. I've sent an email to customer service and received an automated response that because of the holidays it would be 72 hours for a response. It has been well past that and I still have yet to hear from the company as to how they are going to remedy this issue. One person went without a gift - and clearly some other customer has not received their socks with the picture of their cocker spaniel on them either.

I ordered 3 pairs of socks, one of which had the wrong dog. I have contacted the company for two weeks and have still received no reply. I am very disappointed in their customer service. On the positive side, the photos of my dog are bright and well printed. On the negative side, the sock material is much different than expected. The material feels like recycled plastic bottles, and is scratchy on the inside. We haven't worn the socks yet, but I suspect they will be very uncomfortable and more of a novelty than a pair of socks that could actually be worn all day.

I wanted to love these, even like them, but the fit on these are so off. Horrible! Thw top of the sock crinkled and fits oddly. Huge disappointment.

I ordered my one ☝️ pair of socks on Dec. 2 still haven’t received them… they were my husband’s one ☝️ gift 🎁 I was going to give him! I’m disappointed in this service for the last 3 days they say they coming in but every day it gets pushed back! Still no socks🤔… would not recommend ordering from this company

The blanket arrived at the wrong location! I tried 3 times to reach out to your 'supposed' Customer service. When I reached out I typed in the address the gift was 'supposed to go to'. TO NO AVAIL! You responded to change it in the website...so I did that twice! When I went into tracking it had the corrected address now, but there was a column on the left hand side that said it will be delivered to me instead. What!? So I received the package on Dec 23rd. It cost me an extra 9.00 to send it to the intended recipient. My niece has yet to receive her gift, so needless to say she did not receive it by christmas time as promised by your company (7 to 10 days) and I ordered it Dec 6th. I hope it is at least a decent looking blanket, but I don't have my hopes up by what I experienced so far!

I ordered socks and face masks and paid over $100 - the masks came but the socks never did! I got a tracking number that never worked. This company is HORRIBLE!!! Very disappointed for Christmas!

I just received my merchandise and I am very displeased. I dare to ask you to remake the socks and the mask. The dog's picture is so dark on both of them you can't even recognize our dog. I can't believe I paid that much for this. Aleta Chapman

Ordered November 25th. It’s now December 29th. No socks, which were to be a Christmas present. Contacted them they their website on December 16, and again on December 24. No response to either message. Needless to say, I’m very disappointed.