GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 25, 2020

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that your socks did not turn out as anticipated. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Ren🌸

Response from GoPupSocksNov 25, 2020

Hi there Kelly, Thank you for sharing your feedback with us. We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. ! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make this right. Please lookout for an email from [email protected] for a resolution. We look forward to providing you with a resolution. Thank you for your patience. The PupSocks Team -Ren🌸

Response from GoPupSocksNov 25, 2020

Hi there John, Thank you for sharing your feedback with us. We are disappointed to hear that your socks did not come out as anticipated. As a young company we strive to improve the quality of our products. We will be sure to keep your feedback in mind while making future changes. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Ren🌸

Response from GoPupSocksNov 24, 2020

Hi Idaho, Thank you for sharing your feedback with us. We are terribly sorry for the delay. Due to the influx of holiday orders, we are working diligently to ensure everyone receives their orders in a timely manner. This is not the norm for our company and I apologize for the inconvenience. I am glad we were able to refund you for the delay. After looking into your tracking details, it looks like your order was delivered on 11/12. There must have been a shipping mishap. I apologize for the inconvenience. We would love to look further into this issue for you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 23, 2020

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that your socks were missing a face and that you were not pleased with the material. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 25, 2020

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear your socks were grey and not white and that the elasticity was poor. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 22, 2020

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that you were not pleased with the material of the socks. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 22, 2020

Hi Judy, Thank you for sharing your feedback with us. I regret to inform you that based on this information, your order may have been placed on a site unaffiliated with our company. It looks like you may have ordered from a company that is not affiliated with gopupsocks.com. We ship from the US, not China. I sincerely apologize for the confusion and do hope that you will be able to track your package through the site you did make your purchase with. If you are sure your order has been placed with us, please contact us at [email protected] so we can assist you in locating your order. All the best, The FaceSocks Team