GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 29, 2019

Hi Eric! I am sorry to hear that you have received the wrong designs and that the customer service was not to your expectations. After further review, our records do not show any emails from you regarding your order. No worries! We will reach out to you providing a solution to this mishap. Again we apologize for your ordering experience. We want you to receive and love our amazing socks! The PupSocks Team -Iyana ❣️

Response from GoPupSocksNov 29, 2019

Hi Allison, Thanks for sharing your feedback with us. We do apologize that you received a partial order. We strive to provide the best service possible and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Patricia, Thanks for sharing your feedback with us. We apologize that you received someone else's order. We want our customers to be happy with our products and service and we would love to resolve this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Chrissy, Thanks for sharing your feedback with us. We are disappointed that our socks are not the quality you expected and that your gift arrived in PupSocks packaging. We want our customers to be satisfied with our service and packaging and we apologize that we gave away the surprise. We would love to rectify this issue as soon as possible. That said please email our team at [email protected]. We look forward to hearing from you. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Kayla, Thanks for sharing your feedback with us. We do apologize that you were not pleased with our customer service. Usually, our customers receive a confirmation email after their order has shipped. We extend our apologies for that. In situations where glitches happen, we usually ask our customers for their first and last name or email used to place the order to locate their order. Unfortunately, this is the only way we are able to locate orders and I do apologize that your order was not found. We are happy to hear, however, that you did in receive your order and that you were pleased with the outcome. We are still a young company and we strive daily to improve. We will be sure to keep your feedback in mind while making future changes and we hope that you choose to do business with us again. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Angela, Thanks for shopping with us! While we are excited that your socks were well done and that they arrived in a timely manner, we are disappointed that your socks started peeling and that is not the norm for our products. We want our customers to be happy with their products and we would like to resolve this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi Jane, Thanks for sharing your feedback with us. While we are excited that you have shopped with us before and that you were pleased with your previous purchases, we are disappointed that your order did not come out as anticipated this time. We want our customers to be satisfied with their orders every time and we would love to rectify this issue as soon as possible. That said, Please look out for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 30, 2019

Hi JP, Thanks for sharing your feedback with us. We do apologize that the crop of your furry friend did not come out as anticipated. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team