GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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LeeAnn
Strong socks
Response from GoPupSocksDec 10, 2019
Hi LeeAnn! Thank you for placing an order with us at PupSocks!! We strive to create durable and long lasting novelty socks. If you happen to have any further questions or concerns please let us know, we are more than happy to help! The PupSocks Team -Iyana 💘
Jim
I ordered 4 pairs of socks, different colors, same dog. What I recieved, was three correct, and one pair with someone else's dog. Hmmmmm, wonder If they will replace it?
Response from GoPupSocksDec 10, 2019
Hi Jim! First and foremost, I would like to extend my sincerest apologies for any uneasiness this may have caused. I completely understand how disheartening this experience may have been for you as your order arrived incorrectly! I am able to see that one of our customer service representatives are working to correct this issue. If you have any further questions or concerns feel free to let me know at [email protected]. Thank you for shopping with us! We look forward to resolving this issue for you! The PupSocks Team -IW💘
MJ
I ordered three pairs of pup socks. The two adult sized socks worked out well. The children's pair is very big. I can't believe it is a child's size.
Response from GoPupSocksDec 10, 2019
Hi there! We are so sorry that our size chart was not as useful as it is intended to be! Sizing is extremely important for our products. We are working to create a more accurate sizing guide for all of our customers. Be sure to keep an eye out for an email from our team to assist you with solution to this sizing mishap! The PupSocks Team -Iyana 💘
Lucinda
Honestly, the socks turned out just okay. Definitely not as expected from the advertisement that I saw - but it is what it is. Would not order again.
Response from GoPupSocksDec 3, 2019
Hi Lucinda, Thanks for sharing your feedback with us. We are disappointed to hear that your socks turned out just okay. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. The PupSocks Team
Maren
The idea is very cute. However, I chose a picture that had a little bit of weird back lighting that I assumed PupSocks would fix and they didn't. It didn't look back in the photo when I submitted it, but now my dog has a blue tint all over the socks. Glad I didn't pay full price, but it made for a cute gift.
Response from GoPupSocksDec 3, 2019
Hi Maren, Thanks for sharing your feedback with us. We apologize that the crop of your furry friend did not come out as anticipated. We want our customers to be happy with our products. That said please lookout for a resolution email from our team. We would like to resolve this issue as soon as possible. The PupSocks Team
Sabrina
The socks turned out very cute. I was also very impressed with the turnaround time. Y'all got those out QUICK! However, I was very disappointed in the quality of the socks themselves. They aren't wearable. They're slick on the outside and scratchy inside. Its a fun idea but really can only be used to display a pic... and isn't that what a frame is for?
Response from GoPupSocksDec 2, 2019
Hi Sabrina, Thanks for sharing your feedback with us. While we are excited that you were pleased with how your socks turned out, we are disappointed that the material of our socks was not the quality you expected. We want our customers to be happy with our products and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. The PupSocks Team
Traci
The product is excellent. The sock material is nice and the pictures are perfect. I gave 3 stars because my order was not right and I had a hard time reaching anyone to get it corrected. In the end, it was corrected and I was pleased with the product.
Response from GoPupSocksDec 2, 2019
Hi Traci, Thanks for sharing your feedback with us. We apologize that it was difficult to get in contact with us. We are completely web-based and email and Live Chat is the best way to get in contact with us. Here at PupSocks, we strive to provide our customers with prompt correspondence, however, that can be difficult at times due to the number of emails we answer a day. We also extend our apologies that your order was wrong initially, but we are excited we were able to fix your order for you and that you were pleased with the end result. We value you as a customer and we will be sure to keep your feedback in mind while making future changes. Thank you for shopping with us. The PupSocks Team
Customer
I ordered two bundles but the only thing i received so far is a blanket, however I was able to talk to someone from customer service and hopefully will receive them before Christmas
Response from GoPupSocksNov 30, 2019
Hi Christina, Thanks for sharing your feedback with us. We are excited that one of our representatives was able to help you out and we are excited for you to receive your order! Please lookout for an email with your tracking details. Thank you for your patience. The PupSocks Team
