GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 22, 2021

Hi there! Thank you for your most honest feedback, as we truly appreciate it. I am very sorry to hear that you were unhappy with the overall quality of your socks. I'd be more than happy to look into and resolve this matter for you immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 22, 2021

Hi there! Thank you for your most honest feedback, as we really appreciate it! I am very sorry to hear that you were unhappy with the quality of your order. I am more than happy to look into and and resolve this matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksApr 1, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 1, 2021

Hi there, Thank you for your review! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 1, 2021

Hi Kacie, Thank you for your review! We are very sorry to hear that you received the incorrect order. I am, however, very happy to confirm that a resolution was provided for you via email on behalf of one of our team members. We appreciate your patience! Please contact our team directly at [email protected] should any further questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 1, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We appreciate your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 24, 2021

Hi Reagan, Thanks for placing an order with us. We are terribly sorry that the print and quality did not meet your satisfaction. We've worked so hard to create a structured printing and production process and hate that we dropped the ball with your order. We want to ensure that your concerns are addressed. That said, please keep an eye out for a resolution email from our team. Thank you for your patience. The PupSocks Team Antwanette 🌻

Response from GoPupSocksMar 24, 2021

Hi there Conrad, Thanks for placing an order with us. After looking into your most recent order details, we could not find any notes for our designers to keep the faces together. Our normal printing process is to print the faces on the products separately unless the faces are touching and a note is left for our design team with instruction to do so. We truly appreciate you taking the time to leave your review and hope that you consider giving us another try in the future. When you do, please use code [trust20] for a special discount at checkout. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌻