GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 23, 2021

Hi Luis! We thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that your wife was unhappy with the overall material of the socks. I'd be more than happy to look into and provide you with a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. Thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 23, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your feedback, as we truly appreciate it! I am very sorry to hear that your order did not arrive as anticipated. I'd be more than happy to look into and resolve this matter for you as soon as possible. Please look forward to a follow up email from us at [email protected]. We value your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksJan 29, 2021

Hi there, Thanks for reaching out and leaving this review with us! I'm very sorry you didn't get prompt correspondence from us and for any inconvenience, this may have caused! Rest assured, we are working hard to assist our valued customers in a timely manner. Please be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin

Response from GoPupSocksJan 29, 2021

Howdy there, Thank you for leaving this review with us! While we are thrilled that we were able to fulfill your order and print your precious pal on your new pair of socks. It saddens us that you have had an unsatisfactory experience thus far. We take pride in making our customers happy, and we apologize for your dissatisfaction with us thus far. We'd love to be your go to choice for all your gift needs so please be on the lookout for an email from our quality control [email protected]. Pup socks Team Justin

Response from GoPupSocksJan 29, 2021

Hi there! Thank you for leaving a review with us! We appreciate your feedback. We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! Please be on the lookout for an email from us team@petsocks. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 29, 2021

Hi there Dog fan, Thank you for leaving a review with us! We are so sorry that your order was not what you had anticipated. We want to ensure that our customers are satisfied, and we are committed to making sure your order issue is resolved promptly. Please be on the lookout for an email from [email protected] .Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksFeb 5, 2021

Greetings , Thank you for sharing your feedback with us. We are terribly sorry to hear that you were not pleased with the quality of our socks. The products are printed using a process called "sublimation" which makes each and every item a custom product made specifically for our customers. Sublimation is a process by which dyes are applied to the fabric. The dye sublimation printing process uses heat to transfer dye onto the fabric and because dyes bond very well with polyester, we are able to print bright well-defined images onto each product. Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex. Again, we truly apologize for the inconvenience. We want you to love our orders as much as we loved creating them! Please email us directly if there is anything else we can do for you!