GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
I was not impressed with the quality of the socks for the price. They arrived with snags on a pair and sizing was off.
Response from GoPupSocksFeb 22, 2021
Hi there, We apologize for the issues you have experienced. A member of our team has reached out to you via email. We want our customers to be satisfied. Please let us know if we can be of any further assistance. The PupSocks Team
customer
Still haven't received my order..it's been a looong time now
Response from GoPupSocksMar 16, 2021
Hi there, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to international transit delays. We are happy to see that your order was delivered to your location in Canada as of Thursday, December 24, 2020, 6:23 AM. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌹
customer
I only received part of my order. Still waiting fir my actual pup socks. Emailed December 1.
Response from GoPupSocksMar 18, 2021
Hi there, Thank you for your review! While we regret to hear that you experienced delays while awaiting the arrival of your order, we are very glad to confirm that the missing part of your order was delivered as of January 4, 2021! We thank you for your patience and understanding! Please contact us at [email protected] should any further questions, comments or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M
kay
My first orders came quickl. Now it has been weeks and nothing for my next orders. really starting to worry that I was ripped off.
Response from GoPupSocksMar 18, 2021
Hi Kay, Thank you for your most honest feedback! We do apologize for the delay with your most recent order. Please look forward to a follow up email from us at [email protected] in regards to this matter. The PupSocks Team -Courtney M
customer
Unfortunately I was very disappointed in this product...especially for the price.
Response from GoPupSocksMar 16, 2021
Hi there! Thank you for your most honest feedback. We truly appreciate your review! We do apologize for the unsatisfactory quality within your order and would be more than happy to look into the matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
Did not like the quality/fabric of the socks
Response from GoPupSocksMar 16, 2021
Hi there! Thank you for your review, as we truly appreciate your feedback. I am very sorry to hear that you were unhappy with the overall quality of your socks! I'd be more than happy to look further into this matter for you, and provide a viable resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Justin
Waited a couple weeks for my socks and they were never sent. I had to go through Amazon pay just to get my money back because they refused to refund me. I would look to another place for custom socks.
Response from GoPupSocksMar 12, 2021
Hi Justin! First, I would like to apologize for the delay in response from us. We would like to thank you for your feedback, as we truly appreciate it! I am very sorry to hear that your socks never made it to you. I am more than happy to look further into this matter for you, and provide you with a resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Customer
Wish I could post a review - but it's been over a month and I have still not received my blankets and socks. And I ordered on Nov. 11th - well before all the Black Friday sales and known shipping delays. And the PupSock website said they ship your order out the next day. We missed the birthday date and I've never been more disappointed. Only positive is that PupSocks' customer service has been very responsive. But that doesn't help much when you're 5 weeks out and still no product in sight.
Response from GoPupSocksMar 2, 2021
Hi there! Thank you so much for reaching out to us! We are so sorry to hear that that your order didn't arrive in time for your event! We know that our products are ideal for birthdays and holidays to share with loved ones. We are so happy to hear that you were pleased with our customer service department and thank you for the patience despite the delay that you have experienced. At this time, we can confirm that your order has been delivered and we will be reaching out to you follow up with the arrival of your order. The PupSocks Team -Faith
