GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Hi there Michelle, I sincerely apologize for the lack of response. Our #1 priority is our customer’s satisfaction and we would love to resolve any issue you may have experienced. That said, please email our team at [email protected] with your order number and/or email address associated with your order and we are happy to assist. The PupSocks Team

Response from GoPupSocksFeb 4, 2021

Hi there Leland, I apologize for any delays you may have experienced. According to tracking number: 9400111202555403214922 your order has been delivered as of December 24th. A member of our team has reached out via email. We are happy to address any concerns you have and look forward to your response. The PupSocks Team

Response from GoPupSocksFeb 1, 2021

Thank you for your feedback! We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team -Ariel

Response from GoPupSocksFeb 1, 2021

Thank you for your feedback! We apologize for you dissatisfaction with the quality of our socks! we work everyday to improve. We would be more than happy to fix this issue so be on the lookout for an email from one of our representatives! The PupSocks Team -Ariel

Response from GoPupSocksFeb 1, 2021

Thank you for your feedback! We are sorry your order got mixed up! I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and delivered to you! The PupSocks Team -Ariel

Response from GoPupSocksJan 29, 2021

Thank you for your feedback! We are truly sorry for your dissatisfaction of our products! Our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team -Ariel

Response from GoPupSocksJan 29, 2021

We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! ​ ​The PupSocks Team - Ariel

Response from GoPupSocksApr 2, 2021

Hi there, Thank you for your review! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M.