GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 16, 2019

Hi Kayla, Thanks for sharing your feedback with us. While we are excited that you were happy with the quality and print of our socks, we are disappointed to hear that your socks didn't fit as anticipated. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Sarah, Thanks for sharing your feedback with us. While we are happy that you liked the way your pup looked on your socks, we are disappointed to hear that your socks did not fit as anticipated. We want you to be able to wear your socks and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 16, 2019

Hi Danielle, Thanks for sharing your feedback with us. I apologize that you were unable to use the promotion advertised and that the socks you received were thin. Unfortunately, there are a few competitor companies that look like us that offer different promotion deals that we don't offer. Currently, we don't offer free delivery on our website. I do apologize for any inconvenience this may have caused. I am also sorry to hear that the material of our socks did not meet your expectations. We strive to provide our customers with the best quality products possible and we want our customers to be 100% happy with their orders. That said we would love to resolve this issue as soon as possible. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Joshua, Thanks for sharing your feedback with us. While we are happy that your socks look nice, we are disappointed to hear that your cropping instructions were not followed. We want our customers to be 100% satisfied with our products and we would love to rectify this issue as soon as possible. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Jennifer, Thanks for sharing your feedback with us. I apologize that the crop of your furry friend did not come out the way you anticipated. We want our customers to be happy with our products and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 16, 2019

Hi Dorit, Thanks for sharing your feedback with us. While we are excited that the print on your socks came out cute, we are disappointed that the material and size of our socks did not meet your expectations. We want our customers to be 100% satisfied with their orders and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksMar 3, 2020

Hi there Katrina, Thanks for sharing your feedback with us. While we are happy that the cropping looks good, we are disappointed to hear that you were not pleased with the material of your order and you've received the wrong size. We want our customers to be 100% satisfied with every purchase. That said one of our representatives are going to email you with an solution. We want our customers to be satisfied with our products and services. We are using the feedback to improve our products and services moving forward. The PupSocks Team

Response from GoPupSocksDec 18, 2019

Hi there Karen, Thanks for sharing your feedback with us. We do apologize that the color of your socks did not turn out as anticipated. We want our customers to be 100% satisfied with every purchase. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team