GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 21, 2019

Hi there Georgina, Thanks for sharing your feedback with us! I apologize for the delay. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. That said I can see where one of our representatives reached out to you and where you were provided the tracking information. We want to make sure that all of our customers receive their orders and we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. All the best, -Sharissa

Response from GoPupSocksDec 20, 2019

Hi Jonathan, Thanks for sharing your feedback with us. I am terribly sorry to hear that the quality and fit of our socks did not meet your expectations. We strive to provide our customers with the best quality products possible and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 19, 2019

Hi there Ma Young, Thank you for sharing your feedback with us. We are happy to hear that you were able to make good use of your socks, although the material did not meet to your expectations. We strive to improve daily and will be sure to keep your feedback in mind by making future changes with our products! Team PupSocks -Sharissa

Response from GoPupSocksDec 16, 2019

Hi Courtney, Thanks for sharing your feedback with us. I am sorry to hear that your order never arrived. We strive to provide our customers with quick delivery, however, during the holidays that can be difficult due to unforeseen shipping mishaps. Rest assured, we are working hard to ensure that everyone receives their orders. That said we would love to resolve this issue as soon as possible. Please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksDec 20, 2019

Hi there Dylan, Thanks for sharing your feedback with us. We do apologize that the photo you submitted did not turn out as anticipated. We want our customers to be 100% satisfied with every purchase. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team

Response from GoPupSocksDec 16, 2019

Hi Lucy, Thanks for sharing your feedback with us. We apologize for the delayed response and that your socks arrived defective. We strive to respond to our customers as quickly as possible, however, that can be difficult due to the influx of emails we receive during the holiday season. Rest assured, we are working hard to get to every email. We want our customers to be 100% happy with every order and we would love to rectify this issue as soon as possible. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -TB