GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 4, 2020

Hi Heather, Thanks for sharing your feedback with us. While we are happy to hear the picture quality turned out great, we are disappointed that the sock material did not meet your expectations. As a young company, we are constantly growing and improving and I am excited to say that the quality of our products and services have improved since you last placed your order. We would love to make it up to you. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Tyler B.

Response from GoPupSocksSep 4, 2020

Hi Anne, Thanks for sharing your honest feedback with us. We are happy to hear that your socks were a hit for Father’s Day! Although our socks can be a bit pricey for some, because they are a custom item, we often offer discount codes to accommodate our customers. Rest assured, our products are well worth the price. It is almost impossible to put a price on memories that will last a lifetime ❤️ We do apologize as more subtle colors are not available at the moment, but we'll be sure to share your feedback with our team. Stay tuned for new products and designs and even bigger discounts! Thanks for shopping with us! We look forward to fulfilling any future orders you may have. The PupSocks Team -Tyler B.

Response from GoPupSocksMay 12, 2020

Hi there Janet, Thank you for sharing your feedback. We extend our sincerest apologies as this pandemic has affected our delivery intentions. We are displeased to hear that you're not satisfied with the quality of our product. We would like to find a resolution to this issue as soon as possible. As we want our customers to be 100% satisfied with our products and services. Unfortunately, I am unable to locate an account with the information provided. Please email our resolution team regarding this issue at [email protected] and we'll be happy to better assist you from there. We appreciate your patience. Team FaceSocks -Sharissa 🌸

Response from GoPupSocksJan 8, 2020

Hi JD, Thank you for sharing your feedback with us. We are saddened to hear that the quality of our socks did not meet your expectations. Our #1 priority is our customer's satisfaction and we would love to rectify this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksJan 8, 2020

Hi Shannon, Thank you for sharing your feedback with us. We are terribly sorry to hear that your socks did not fit as anticipated. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. That said please lookout for a follow-up email from our team. Thank you for your patience. The PupSocks Team -TB

Response from GoPupSocksJan 15, 2020

Hi there, Thanks for contacting us. We truly apologize for any inconvenience this may have caused. I see where one of our representatives has reached out to you with a resolution. Please let us know if there is anything else we can do for you. The FaceSocks Team -Sharissa 😜 👣

Response from GoPupSocksDec 27, 2019

Hi there Andrea, Thanks for sharing your feedback with us. We do apologize that the photo you submitted did not turn out as anticipated. We want our customers to be 100% satisfied with every purchase. That said please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Sharissa

Response from GoPupSocksDec 26, 2019

Hi Shannon, Thanks for sharing your feedback with us. While we are happy that 3 pairs of your socks came out okay, we are disappointed that 2 pairs did not come out as nice. We want our customers to be happy with every item purchased and we would love to resolve this issue as soon as possible. That said please lookout for a resolution email from our team.Thank you for your patience. The PupSocks Team -TB