GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sharon
Socks were too large for my feet.
Response from GoPupSocksSep 11, 2020
Hi Sharon, Thanks for sharing your feedback with us. We are terribly sorry to hear that your socks did not fit as anticipated. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Summer
Tony
I found the socks disappointing. The images were poor quality. The sizing was too small and tight. I got them as a gift for my wife. But she could not, and does not use them. She was disappointed too.
Response from GoPupSocksSep 11, 2020
Hi Tony, Thanks for sharing your feedback with us. We are terribly sorry to hear that you were not pleased with the image quality and that the socks did not fit your wife as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Summer
MM
Socks are cute, but I don’t think they’re very wearable. The fabric is okay, but pretty slippery. I also ordered the largest size possible, but they barely fit my women’s 6.5 feet. Great novelty gift, but will probably sit in the drawer.
Response from GoPupSocksSep 11, 2020
Hi there, Thanks for sharing your feedback with us. We are terribly sorry to hear that the socks did not fit your wife as you anticipated. It looks like there may have been a manufacturing issue with the pair received. We apologize for the inconvenience. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Jon
I ordered the 2 cats sock package and sent in pictures of my 2 cats, Only one pair of socks that I received was of my cat. The other pair was a different cat, from somebody else's order I assume. I complained and they sent the correct pair, which took quite some time. Unfortunately, this was a Christmas gift for my wife and was somewhat incomplete due to the order screw up. Overall the quality is decent and my wife does love them.
Response from GoPupSocksSep 10, 2020
Hi Jon, Thanks for sharing your feedback with us. While we are happy to hear your wife loved her socks, we are disappointed that they took so long to arrive and that your Xmas gift was late. The holidays are a busy time for us, but I can assure you that we are working hard to ensure that next year goes much better. We hope you decide to shop with us in the future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Autumn 🍁
Elizabeth
I ordered some socks for my dad for Father's day and when I ordered the website said "order by today to get socks in time Father's day." Well, they didn't arrive by Father's day, I had to give him the socks late. I was not thoroughly impressed with the crop job they did on my cat's face either. She has fluffy fur coming out of her ears and in the comments I said I wanted the fluff to be included in the socks. Well, they didn't listen and the socks weren't what I was expecting. The product seems to be of good quality. I'm just mad the socks didn't arrive on time and my instructions weren't followed.
Response from GoPupSocksSep 10, 2020
Hi Elizabeth, Thank you for contacting us. We are terribly sorry to hear that your order arrived later than anticipated and that the crop of your cat's face did not come out as anticipated. We understand that this order was intended as a gift and although Father's day has passed, we would love to rectify this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team - Summer
Jay
I had an issue with my first order and they replaced them which was great. I have some muscular calves and the socks are sort of too small for my legs. The cats stretch out so much they have really fat faces 🤪
Response from GoPupSocksSep 10, 2020
Hi Jay, Thanks for sharing your feedback with us. While we are happy to hear we were able to replace your first order, we are disappointed that the socks didn't fit your calves as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
DC
I ordered these as a stocking gift for my 9 year old. The printing quality was great and they were a big hit, he wore them all Christmas Day. Although he only wore them one day in the house, a hole formed in the bottom where the toe seamed to the bottom potion foot of the sock. We were upset after one day they had a hole and I emailed a picture to PupSocks, but never got a response.
Response from GoPupSocksSep 6, 2020
Hi DC, Thanks for sharing your feedback with us. We are terribly sorry to the socks formed a hole in them after one wear. That is not the norm for our socks and we would love to resolve this issue as soon as possible. After looking into our records, it looks like one of our representatives got back to you with a resolution, but we never received a response. No worries, sometimes our emails can be easily missed. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Heather
Socks look great, but are a little baggy at the front if the foot
Response from GoPupSocksSep 4, 2020
Hi Heather, Thanks for sharing your feedback with us. While we are elated to hear the socks looked great, we are disappointed to hear that they were baggy and didn't fit as anticipated. We want to make sure that you are able to wear your socks and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team - Tyler B.
