GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 1,998 reviews with 3 stars · Clear filters

katherine
Sep 8, 2020
Blue tint
Loved the socks I ordered, but one of the pics I used had a blue tint to it which was my fault. I didn’t realize the pic had a blue tint to it when I submitted it, however, I did leave a message in the comments section for the company to let me know if either of the pics I used would not work. Instead of contacting me for a better picture they printed it. I’m embarrassed to give this as a gift now.
Response from GoPupSocksSep 11, 2020
Hi Katherine, Thanks for sharing your feedback with us. While we are happy to hear that you loved your socks, we are disappointed to hear that one of the photos did not come out as you anticipated. After looking into our records, I see where one of our representatives replied to your email with a resolution on 9/6, but we never received a response on how to proceed. I apologize for the inconvenience. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Lori
Sep 8, 2020
I ordered a pair with both of our cats…
I ordered a pair with both of our cats pictures on them and only recieved a pair with one cat's picture. The pair we recieved was really nice, but it wasn't our intention to showcase only one of our two cats when we had ordered a pair with both cats on them. I believe we even paid extra to have two faces! I love this idea, though!
Response from GoPupSocksSep 11, 2020
Hi Lori, Thanks for sharing your feedback with us. After looking into your order, it looks like the one-face option was selected and only one cat picture was uploaded. I apologize for the inconvenience. We hope you decide to shop with us in the near future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Autumn
Reginald
Sep 7, 2020
Good product, slow delivery
Very happy with how the socks turned out, they were high quality and the picture looked good. However, the delivery time was grossly underestimated, the socks didn't arrive until three months after they should have. For this reason I woudn't recommend them as a gift for a particular date, but if you're just getting them and are willing to wait four months then they are a great product.
Response from GoPupSocksSep 11, 2020
Hi Reginald, Thanks for sharing your feedback with us. While we are happy to hear that you were pleased with your order, we are disappointed shipping took longer than anticipated. Currently, international orders take 5-20 business days to arrive. There must have been a shipping delay. I apologize for any inconvenience this may have caused. As a young company, we are constantly growing and improving our shipping methods and we will be sure to keep your feedback in mind while making future changes. We hope you decide to shop with us in the near future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Autumn
ddvvbb
Sep 7, 2020
Good but not Great
The ordering process was fairly simple. The socks arrived and were packaged well. I ordered four different "animals." The black dog, orange cat, and red dog all look as they do in real life. The white cat looks orange. I notified them and they offered to reprint them. The second set remained with a white cat looking orange. She looked more orange than the orange tabby. It was disappointing. All others were great products, though.
Response from GoPupSocksSep 11, 2020
Hi there, Thanks for sharing your feedback with us. While we are happy to hear that your shopping experience was a smooth one, we are disappointed that the white cat's color is off. After looking at the original, it looks like the warm lighting in the photo made the cat appear orange. I apologize for the inconvenience. We want our customers to be 100% satisfied with their orders and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Brian
Sep 7, 2020
Very cute, but too tight on calf
Very cute, but I ordered the correct shoe size for my wife, but they did not fit her calves....they are way too tight...possibly offer a little wider option for the calf.
Response from GoPupSocksSep 11, 2020
Hi Brian, Thanks for sharing your feedback with us. We are terribly sorry to hear that the socks did not fit your wife as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
VG
Sep 7, 2020
the picture of my dog looked cute
the picture of my dog looked cute, but the quality of the socks was a bit strange. They don't feel like real socks...they're sort of smooth and not very comfortable. Maybe a different material would be better.
Response from GoPupSocksSep 11, 2020
Hi VG, Thanks for sharing your feedback with us. While we are happy to hear your dog looked cute, we are disappointed that the quality of our socks did not meet your expectations. As a young company, we are working on creating the perfect sock for our customers and we will be sure to keep your feedback in mind while making future changes. That said, please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Kimex
Sep 7, 2020
Socks were nice but ...
Socks were nice but shipping, tracking and a To/From note card lacking.
Response from GoPupSocksSep 11, 2020
Hi Kimex, Thanks for sharing your feedback with us. While we are happy to hear the socks were nice, we are disappointed that you had an issue with shipping and that you were not able to put add gift messaging. As a young company, we constantly strive for growth and we will be sure to keep your feedback in mind while making future changes. We hope that you decide to shop with us again in the future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Summer
Todd
Sep 7, 2020
Size too big
The pictures of the cat and daughter on the socks were of good quality. However, I bought the child size of sock and they were so big I (size 9) could easily wear them. So their sizing is off.
Response from GoPupSocksSep 11, 2020
Hi Todd, Thanks for sharing your feedback with us. While we are happy to hear that the picture quality was good, we are disappointed to hear that the socks did not fit your daughter as you anticipated. Our top priority is our customer's satisfaction and we would love to make it up to you! Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Blue tint

I ordered a pair with both of our cats…

Good product, slow delivery

Good but not Great

Very cute, but too tight on calf

the picture of my dog looked cute

Socks were nice but ...

Size too big

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Blue tint

I ordered a pair with both of our cats…

Good product, slow delivery

Good but not Great

Very cute, but too tight on calf

the picture of my dog looked cute

Socks were nice but ...

Size too big