GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 13, 2020

Hi Rose, Thanks for sharing your feedback with us. We are terribly sorry to hear your order did not come out as you anticipated. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 13, 2020

Hi Cheryl, Thank you for sharing your feedback with us. While we are disappointed that you initially received the wrong order, we are happy to hear that we were able to send a replacement. Currently, International shipping can take 5-20 business days to be delivered. We apologize for any inconvenience that may have caused. As a young company, we are working hard to ensure that everyone receives their orders in a timely manner and your feedback will come in handy while making future changes. Thank you for shopping with us. We look forward to fulfilling any future orders you may have. The PupSocks Team -Autumn

Response from GoPupSocksSep 13, 2020

Hi Joy, Thanks for sharing your feedback with us. We are thrilled to hear that the image and color were spot on, but disappointed that the material did not meet your expectations. We are working diligently to improve the quality of our socks and your feedback will come in handy while making future changes. Thanks for shopping with us! We look forward to fulfilling any future orders you may have! The PupSocks Team -Autumn

Response from GoPupSocksSep 13, 2020

Hi Ms. Cousin, Thank you for sharing your feedback with us. While we are elated to hear that your socks looked good, we are terribly sorry to hear your order arrived later than anticipated. The holidays can be a busy time for USPS, but we are working hard to ensure that everyone receives their orders in a timely manner. Thank you for shopping with us! We look forward to fulfilling any future orders you may have! The PupSocks Team -Summer

Response from GoPupSocksSep 13, 2020

Hi Brandon, Thanks for sharing your feedback with us. We are excited to hear that your socks came out awesome, but saddened to hear that your socks stretched out more than you anticipated. We are working hard to perfect our socks and your feedback will come in handy while making future improvements. Thank you for shopping with us! We look forward to fulfilling any future orders you may have. The PupSocks Team -Summer

Response from GoPupSocksSep 13, 2020

Hi Samantha, Thanks for sharing your feedback with us. We are elated to hear that your boyfriend loved his socks, but saddened that the crop and quality of our socks did not meet your expectations. Our #1 priority is our customer's satisfaction and we are working hard to perfect the quality of our products. We will be sure to keep your feedback in mind while making future changes. Thank you for shopping with us. We hope you decide to shop with us again in the near future. When you do, please use the code Trust20 for 20% off your order. The PupSocks Team -Autumn

Response from GoPupSocksSep 13, 2020

Hi Kaitlyn, Thank you for sharing your feedback with us. While we are happy to hear that your order arrived quickly and that the quality was good, we are saddened that the crop did not come out as you anticipated. Our #1 priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksSep 13, 2020

Hi Hillary, Thanks for sharing your feedback with us. We are happy to hear that your socks came out nicely and that your shopping experience was a smooth one. We offer all kinds of different sock designs on our site and we are constantly adding more. Thanks for shopping with us! We look forward to fulfilling any future orders you may have! The PupSocks Team -Autumn