GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Asked for instructions but didn’t follow them....was disappointed
Response from GoPupSocksOct 31, 2020
Hi there, I am sorry to hear that you were unsatisfied with your shopping experience. The PupSocks Team prides ourselves in creating happy customers. Please contact our team at [email protected] so we can provide a solution as soon as possible. The PupSocks Team -Courtney
Nicole G.
I really liked the socks however I would not order again being from Canada and the order come from The states was a ridiculous amount of money , two pairs of socks for 75 dollars , when each pair should have cost around 7-10 dollars with the picture on there , nope I wouldn’t do it again lol , but live and learn
Response from GoPupSocksOct 29, 2020
Hi Nicole, Thanks for sharing your honest feedback with us. We are happy to hear that you liked your PupSocks! Although our socks can be a bit pricey for some, because they are a custom item, we often offer discount codes to accommodate our customers. Rest assured, our products are well worth the price. It is almost impossible to put a price on memories that will last a lifetime! The PupSocks Team -Courtney
Jean-Sebastien
I ordered 2 identical pair of socks and the printing on it is completely different. One has a green cast and O.K. contrast while the other one has a high contrast and purple color cast to it. The random patern crosses over my custom image. I understand this is custom made but at that price range, I was expecting a better product. On the good side, the sock quality seems decent so far as they are thick.
Response from GoPupSocksOct 27, 2020
Hi Jean! I am so sorry to hear that you are not satisfied with your PupSocks! The PupSocks Team prides itself in creating happy customers. Please keep an eye out for an email from us so that we can make things right! ThePupSocks Team -Courtney
Marina
It was neat to see the blanket personalized, however, the quality of the blanket is not good at all. This will likely fall apart after a few washes. Also, I didn’t anticipate all of the background designs on the blanket. It was not made obvious during the ordering process. I wouldn’t recommend this product.
Response from GoPupSocksOct 27, 2020
Hi Marina, Thank you for your feedback. I'm sorry that you were not satisfied with your Pup blanket. We are always looking for ways we can improve our products and will certainly bring up this concern to our product and design team. ThePupSocks Team -Courtney
customer
Ordered 2 pairs of socks & blanket for friend which I clearly stated was for someone else on all products. Love the products but I had also ordered gift packaging in order to give birthday gift to a friend. Gift packaging I ordered wasn't included which had an effect on my view of entire purchase. Company agreed to refund the money but I had hoped to present birthday gift in nice box.
Response from GoPupSocksOct 18, 2020
Hi there, Thank you for sharing your feedback with us. While we are disappointed to hear that your gift packaging was not included, we are glad one of our representatives was able to refund you for the inconvenience. Our #1 priority is our customer's satisfaction and we will be sure to keep your feedback in mind while making future improvements. Thank you for shopping with us. We look forward to fulfilling any future orders you may have. The PupSocks Team -Autumn
customer
They are very narrow around the calves and the colour isn't great.
Response from GoPupSocksOct 16, 2020
Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear that you were not pleased with your order. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
customer
The site said I qualified for free 2 day shipping. My order was placed on September 28th and I didn’t receive the socks in the mail until October 7th.
Response from GoPupSocksOct 13, 2020
Hi there, Thank you for sharing your feedback with us. I apologize for the inconvenience. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
Ivy C.
These are very cute! They turned out better than I expected. The biggest draw back is they are not wearable. Whatever type of fabric it is does not appear to be comfortable. I purchased this as a gift. I know the lady I bought them for will not be able to wear them. She will appreciate them. They will be a very expensive gag gift.
Response from GoPupSocksOct 11, 2020
Hi Ivy, Thank you for sharing your feedback with us. While we are elated to hear that you thought the socks were cute, we are disappointed that the recipient won't be able to wear them due to the material. Our #1 priority is our customer's satisfaction, and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn
