GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 1, 2021

Hi there Abby, Thanks for placing an order with us. We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue. We are happy to see that your account has been refunded and we were able to accommodate you with a discount! We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksMar 17, 2021

Hi Fiona, Thanks for ordering PupSocks and sharing your feedback. We are saddened that you were dissatisfied with your custom sock order. Our socks are meant to be soft & comfortable to wear. Our socks are made of, 60% Polyester, 10% Acrylic, 25% Nylon, and 5% Spandex! All of our socks are proudly made in the US! This information is also located on our website under the support & FAQ tab. We understand that time has passed, however, we'd love to reach out to see if we are able to accommodate your purchase in any way that would be suitable for you. That said, please keep an eye out for an email from our resolution team. Thanks for your patience. The PupSocks Team Autumn ✨

Response from GoPupSocksFeb 8, 2021

Hi there, We appreciate your feedback. We apologize for the inconvenience you have encountered. We’re sorry your experience didn’t match your expectations. We would like the opportunity to create a resolution.Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that your socks were not as comfy as anticipated. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, We appreciate your feedback. We apologize for the inconvenience you have encountered. We’re sorry your experience didn’t match your expectations. We would like the opportunity to create a resolution.Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please email our team at [email protected] with your order number and/or email address associated with your order, so that we can better assist you. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksMar 17, 2021

Hi there Scott, Thanks for placing an order with us. We are terribly sorry for the order issue you experienced with your November 2020 order. There must have been a fulfillment mishap and we extend our sincerest apologies for any inconvenience caused. I am happy to see that the proper resolution was provided to your satisfaction. We do hope that you decide to give us another try in the near future. When you do, please use code [TRUST20] for your special discount prior to checkout. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🙋🏼‍♀️

Response from GoPupSocksDec 30, 2020

Hi there! Thank you so much for your feedback! We are so thrilled that you enjoyed the concept of our socks but saddened to hear that you were disappointed in the quality and material. We apologize about this. Please be on the look out for a resolution email from [email protected] very soon!