GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that your order arrived much differently than anticipated. We truly appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to assist! The PupSocks Team -Courtney M.

Response from GoPupSocksDec 3, 2020

Hi there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you have received an unsatisfactory item! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make this right. Be on the lookout for an email from us at [email protected] as we would like to get to this issue resolved ASAP. Thank you for your purchase! The PupSocks Team -Ren🌸

Response from GoPupSocksDec 3, 2020

Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that your socks did not come out as anticipated. As a young company we strive to improve the quality of our products. We will be sure to keep your feedback in mind while making future changes. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Ren🌸

Response from GoPupSocksDec 3, 2020

Hi there, Thanks for sharing your honest feedback with us. We are happy to hear that your socks were a hit for Christmas! Although our socks can be a bit pricey for some, because they are a custom item, we often offer discount codes to accommodate our customers. Rest assured, our products are well worth the price. It is almost impossible to put a price on memories that will last a lifetime. The PupSocks Team -Ren🌸

Response from GoPupSocksDec 7, 2020

Hi Jordan, Thank you for sharing your feedback with us. While we are thrilled to hear that your socks were pretty as expected, we are disappointed that they were not as comfy as anticipated. Our top priority is our customer's satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksNov 30, 2020

Hi Lisa, Thank you for sharing your feedback with us. We are terribly sorry to hear that your photo turned out pixilated and that the quality of the socks was just okay. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 1, 2020

Thank you for your feedback! We are saddened to hear that you are disappointed with your PupSocks gift. Our socks are novelty items and are intended to keep forever. We are all about customer satisfaction, please lookout for an email from our resolution department. Thank you for shopping with us, you are valued. The PupSocks Team Daneen🌹

Response from GoPupSocksDec 1, 2020

Thank you very much for your feedback. Our socks are novelty items. Although we are aware that our Pupsters would love to wear our socks daily, we use a specific process that calls for the material we use. Thank you for shopping with us, you are valued. Our resolution team will be in contact with you, Thank you kindly. The PupSocks Team Daneen🌹