GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that your socks arrived much differently than anticipated. We appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksDec 13, 2020

Thank you for your feedback! It saddens us to hear that you are unhappy with the quality of our product. Thank you for your support for our wonderful animals all over the globe! Our socks are meant to be a fun and personal novelty product. Like all socks, your PupSocks will stretch when worn. You will be receiving a resolution email from our resolution department. We are truly sorry to not have met your expectations and we are looking forward to your correspondence. The PupSocks Team Daneen🌹

Response from GoPupSocksDec 3, 2020

Hi there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We love to ensure that our customers are satisfied, and it saddens us that you have received an unsatisfactory item! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make this right. Be on the lookout for an email from us at [email protected] as we would like to get to this issue resolved ASAP. Thank you for your purchase! The PupSocks Team -Ren🌸

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. We are saddened to hear that the material of our socks did not meet your expectations and that your order took such a long time to arrive. We use a specific fabric to press the socks so that they don't burn. The shape of the socks has to be flat so that they can print evenly. As a young company, we are working diligently to improve the material of our socks and your feedback will come in hand while making future changes. Our top priority is our customer's satisfaction and we would love to resolve this issue as possible. Please email our team at [email protected] with a brief description so that we can further assist you. Thank you for your patience. The PupSocks Team -Autumn

Response from GoPupSocksDec 7, 2020

Hi there, Thank you for sharing your feedback with us. While we are happy to hear that the socks were cute, we are disappointed that you were not pleased with the quality of the sock. As a young company, we are working diligently to improve the quality of our products and we will keep your feedback in mind while making future changes. Our #1 priority is our customers' satisfaction and we would love to resolve this issue right away. Please email our team at [email protected] with a brief description and we will be happy to assist you. Thank you for your patience. The PupSocks Team -Ren🌸

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksMay 5, 2021

Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.