GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
It’s a nice product but the coloring of our white dog came out pink.
Response from GoPupSocksMay 6, 2021
Hi there, Thank you for your review! We are very sorry to hear that your order arrived much differently than anticipated. Please look forward to a follow up email from our resolution department at [email protected] regarding this matter. The PupSocks Team -Courtney M.
customer
Pink color is not as bright as it appears on the website. Material is rather odd for socks.
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the color and quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
The one that came was awesome but I ordered 2 and only got 1 customer service takes forever
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the entirety of your order. We are, however, glad to confirm that correspondence was provided and that both items have been delivered! We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
Super cute but the material is not very sock-like.
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
Wish they would have told me my picture was a little too dark, so I could picked a different pic that would have showed up better%
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are very sorry to hear that you were not contacted regarding this matter, and that your order arrived much differently than anticipated. We truly appreciate your most honest feedback. In an effort to accommodate, we would like to offer you a 20% discount to be used on your order with us consisting of any item of your choosing. Please use the discount code TRUST20 to receive your discount and be sure to enter the code prior to entering any billing or shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PupSocks Team -Courtney M.
customer
Honest review. I loved the photos and the custom work that was done. With that said the sock material itself looks and feels cheap...online pictures make the socks look nicer than what they are.
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are glad to hear that you were satisfied with the photos on your sock! We are, however, saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
The quality and material is not what I expected. Very cool idea but make them look and feel more like normal cotton socks. The price point is high for the product received.
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
customer
Pics are great but fabric choice is not nice
Response from GoPupSocksMay 5, 2021
Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.
