GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 17, 2021

Hi there! Thank you for your feedback, as we truly appreciate it. I am very sorry to hear that you received the incorrect order. I am, however, very glad to confirm that a resolution has been provided for you on behalf of one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 17, 2021

Hi TJV! Thank you for your honest feedback, as we truly appreciate it! I would like to apologize for the delay in response from us as well as for your socks being too large. I am more than happy to look into and resolve this matter for you as soon as possible. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksJul 6, 2021

Hi there Davina, Thanks for your review! We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue; especially around Christmas time. We strive to deliver the best service possible and we are disappointed that we didn't exceed your expectations. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. With that, we would love to extend a special promotion to you on your next purchase. At checkout, please use code Trust20. Please Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksFeb 17, 2021

Hi Roxy! Thank you for your honest feedback, as we truly appreciate it! I am very sorry to hear that the quality of the socks are not to your liking. I'd be more than happy to look into this matter for you and provide you with a resolution. Please look forward to a response from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 17, 2021

Hi there! First and foremost, I'd like to apologize for the delay in response from us. I would also like to thank you for your feedback, as we really do appreciate it! I am very sorry to hear that your socks did not arrive within the expected timeframe and I am more than happy to look into this matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 17, 2021

Hi Eric! Firstly, I would like to apologize for the delay in response from us. We thank you for your feedback as we really do appreciate it! I am very sorry to hear that your order arrived much later than expected. I am more than happy to look into and resolve this matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 17, 2021

Hi James! Firstly, I would like to apologize for the delay in response from us. We thank you for your feedback as we truly appreciate it! I am very sorry to hear that your order arrived much later than expected. I am more than happy to look into this matter for you and provide you with a resolution. Please look forward to a follow up email from us at [email protected] The PupSocks Team -Courtney M

Response from GoPupSocksFeb 17, 2021

Hi there! Thank you for your feedback, as we really do appreciate it! I am very sorry to hear that there was a delay in receiving your order. I am more than happy to look into this matter for you and provide you with a resolution. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M