GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 2,153 reviews with 2 stars · Clear filters

Liz
Dec 26, 2020
I’m still waiting for my blanket
I’m still waiting for my blanket. Ordered on November 27th, it was supposed to be a Christmas gift but haven’t received it yet???
Response from GoPupSocksMar 23, 2021
Hi Liz, We would like to thank you for your review, as we truly appreciate your feedback! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, but are glad to confirm that your resolution request was fulfilled! Please contact our team directly at [email protected] should any questions or concerns arise. We'd be more than happy to help! The PupSocks Team -Courtney M.
Don
Dec 25, 2020
No delivery in reasonable time
Ordered these socks over three weeks ago and just a couple of days ago I get am email saying they are delayed. Their address is in Atlanta and I live only 35 miles from there. Looks like a cool product, but no idea if they are any good in quality. They certainly are not very good in communication and production.
Response from GoPupSocksMar 22, 2021
Hi Don, Thank you for your review. We really appreciate your most honest feedback! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to a response from us. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M.
Annette
Dec 25, 2020
NOT HAPPY AT ALL WITH THE LACK OF CUSTOMER SERVICE!!!
I placed a "bundles" order which was a blanket & socks combo but forgot to indicate sock size so the company only processed the blanket. When I asked them to kindly process the socks they declined to do so saying it wasn't indicated on the order which I know I did order but forgot to select the size and that's why it was overlooked. Not impressed at all with the customer service and will never order from this Company again, not a good thing when they are ripping off customers but not fulfilling the entire order.
Response from GoPupSocksFeb 19, 2021
Hi Annette! First and foremost, I would like to apologize for a lack of response from us within a timely manner. We would like to thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that there was a hiccup in the completion of your order. I am, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We value your honesty, patience, and understanding! The PupSocks Team -Courtney M
Carol Sheldon/ delivered to R.
Dec 25, 2020
The make up of a order that was wrong…
The make up of a order that was wrong was suppose to be delivered December 24th by 9:00pm. They never received them. Feel bad because I had ordered these quite awhile ago, so they would have them early. I started to place an order for something else and decided I would wait to see if they got their corrected order. Thank you for your time. Sincerely Carol Sheldon
Response from GoPupSocksFeb 19, 2021
Hi Carol! Thank you so much for your feedback, as we truly do appreciate it! I am very sorry to hear that you experienced a delay while awaiting the arrival of your order as well as a incorrect initial order. I am, however, very happy to confirm that the order was delivered correctly and that a follow up was provided for you via email on behalf of one of our team members. We value your honesty, patience and understanding! The PupSocks Team -Courtney M
customer
Dec 25, 2020
The quality of these socks is terrible
The quality of these socks is terrible. There’s no bend for the heel so it’s too tight in that area and the foot part is way too long with no shape. Overall I’m pretty disappointed and will not be purchasing again.
Response from GoPupSocksFeb 19, 2021
Hi there! First, I would like to apologize for the delay in response from us within a timely manner. I would like to thank you for your honest feedback, as well truly appreciate it! I am very sorry to hear that you were unhappy with your overall experience with us here at PupSocks. I am more than happy to look into and resolve this matter for you immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
Dec 25, 2020
Terrible material
The material is super slick like plastic. They do not feel cozy, warm, or wearable. Picture is not great quality. Overall a big disappointment for the price.
Response from GoPupSocksFeb 19, 2021
Hi there! First, I would like to apologize for the delay in response from us. We would like to thank you for your most honest feedback, as we really do appreciate it! I am very sorry to hear that you were unhappy with your overall experience with us hear at PupSocks. No worries! I am more than happy to look into and resolve this unfortunate matter for you immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
Dec 25, 2020
Very poor quality socks
Very poor quality socks. The picture of my dog was cute, but that’s the extent of my pleasure with this purchase.
Response from GoPupSocksFeb 19, 2021
Hi there! Thank you very much for your most honest feedback, as we really do appreciate it! I am very sorry to hear that you were unhappy with the quality of the socks. I would be more than happy to look into and resolve this matter for you immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
Dec 25, 2020
Experience falls short
1. Our order took 3 weeks despite a promise of “ships next day”. 2. Two emails requesting status updates went unanswered for more than the 48 hours promised. 3. We did hear back once shipment had occurred. 4. Subsequently we were offered a virtual option to share a picture for customers whose shipment was delayed. This was not relevant to us. 5. And now we seem to get 3-4 emails a week - ugh.
Response from GoPupSocksFeb 18, 2021
Hi there! Thank you for your honest feedback, as we really appreciate it. I am very sorry to hear that there was such a delay in receiving your order! I'd be more than happy to look into and resolve this matter for you immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I’m still waiting for my blanket

No delivery in reasonable time

NOT HAPPY AT ALL WITH THE LACK OF CUSTOMER SERVICE!!!

The make up of a order that was wrong…

The quality of these socks is terrible

Terrible material

Very poor quality socks

Experience falls short

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I’m still waiting for my blanket

No delivery in reasonable time

NOT HAPPY AT ALL WITH THE LACK OF CUSTOMER SERVICE!!!

The make up of a order that was wrong…

The quality of these socks is terrible

Terrible material

Very poor quality socks

Experience falls short