customer
Utter Disappointment
They came 3 days after christmas (ordered Dec 12.) The print quality was horrible. They didn't fit even though the size should have been up to 13. Complete waste of almost $40. Never again.

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
They came 3 days after christmas (ordered Dec 12.) The print quality was horrible. They didn't fit even though the size should have been up to 13. Complete waste of almost $40. Never again.
customer
I was so excited to receive these socks for my dad. The pictures for the cat came out beautifully, but the pictures for the dog came out a little dark. My main issue is that the socks are a weird material. They’re shaped like socks but the material looks like they’re made out of ties and feel like cardboard. I looked online and the socks online are clearly thick and ribbed at the top. Mine are nothing like that and I’m not happy with the order.
Lyndsey
This is absolutely ridiculous. I have emailed customer support 4 times with ZERO response. I placed an order on December 1st 2021. And as of January 2nd 2022 still have not received my order or had a response from customer service as to why. Do not order your items from here if you want to receive them not only in a timely manner or receive them at all. Absolutely ridiculous. If I could give a zero star review I would.
customer
I received socks with the wrong dog on them. I emailed for a refund and got an automated response, but never a resolution. Now I am out the money and wasn't able to give these socks as a gift.
Amy
Still waiting on my items to arrive that I purchased 12/08/21. Attempted to reach out to the company several times wanting to know the status of my purchase until now have NOT got a response.
Merri S.
If I could give 0 stars I would. I received my supposed order on 12/15 and the socks were not the style I ordered nor was the dog on the socks my dog. I’ve reached out via email to Pupsocks 3 times and haven’t received a response. Unfortunately, I cannot find a phone number to call so will be disputing the charge on my credit card. So disappointed with the mistake and frustrated with the lack of a response even though their auto-reply email says a response will be received in 72 hours.
customer
Update: still waiting...its been 5 weeks! I still have not received my package. I ordered it over 3 weeks ago.
Response from GoPupSocksFeb 24, 2022
Hi Stephanie, Thank you for your feedback! We know it can be frustrating when you don't receive what you ordered in a timely manner but we really appreciate the patience you had with the company during one of our busiest seasons. COVID did play a huge role in the delay of your order. Unfortunately, transit delays are out of our control. In order for us to improve as a company, we take your feedback extremely serious and will try to be more transparent with our shipping details. We are glad to see a replacement order was created and delivered on February 5. If you have any additional feedback please email us directly at [email protected]. We want and appreciate your business! Best Regards, The PupSocks Team
customer
First, the socks are decorative not made for actual use. Second, their “satisfaction guarantee” is a lie because their email isn’t functional. They send requests for reviews and when you click on the link with the email they provide, it bounces back. Go to the website, find their email and that bounces back too. They did print and cut the right picture on the sock, but I could have done that myself for cheaper.