GoPupSocksReviews of gopupsocks.com

I still have not got my order nor have a got a response from your customer service team when I sent them an email 4 days ago.... I did get an automated email that said someone would reply in 72 hours with is ridiculous. Been more than 72 hours and still waiting. The message talked about the delay is because of Black Friday and cyber Monday. If your still trying to get your head above water from 20 days ago maybe you need to hire more people or make other organizational changes. I don’t like the fact there is no verbal communication from your company. This was supposed to be a Christmas present and I’m wondering if I will have it in time. Based when I placed this order it definitely should have been here by now. I wanted to purchase other socks for different family members but based on what I’ve experienced I will probably buy from a different company. Update. Still no communication from your company. Socks came today and quality is really nice however my feelings about lack of communication have not changed and that you need to have quicker responses and have a way to verbally communicate! Changed my 1 star to 3 solely on quality of product.

The socks are a good quality material and super cute however the fit is way off. They are more of a straight sock with no definition or shape correlating to an actual foot.

My blanket really did not come out as clear and nicely as I had hoped. I was disappointed.

The photo turned out well. The sock quality? I've never seen a sock of this material, whatever it is. Pricey considering that, and shipping to Canada. Happy to support a cause.

I wish I could have seen a ‘mock up’ beforehand. I requested 2 faces and the docs came with one face prominently and the other background. Not what I would have liked.

Nice, but not as great as I was hoping. Picture of my pup came out quite dark.

The color was not what I originally ordered..

Ordered a blanket with my friend’s dog’s face on it. I placed the order on November 26, and have yet to receive the item. I emailed the company twice after the expected production date had passed for blankets and only just heard back from them on December 13. During this conversation I was informed that my blanket had not been made and if I wanted to still receive it, they would make the blanket and give me 25% of my order back. The other option I was given was to cancel the order. I responded that I wanted the blanket made and have yet to hear back from that conversation. My blanket is apparantly still in production and all hope of recieving this for Christmas has basically been lost. I’m writing this review in the hopes that the error will be fixed and I can change my rating, not so that I can bash the company. Will update at the appropriate time. Update: Within an hour of uploading this review, I recieved a tracking number for my order.