GoPupSocksReviews of gopupsocks.com

I was very excited to purchase these socks although quite pricey. I ordered in November and my order was sent to shipping on 11/18. After a few days of checking the status, the status never changed. I reached out to customer service and they verified the order was lost. They put in another order for me but due to the timing it got caught up in the Holiday rush. I expected them to overnite the items since the first order was lost but it was submitted through USPS and didn't get shipped out till 12/18. It's only a 4 hour drive from Atlanta to Charlotte but I just got notification that my order was just delivered today the 29th well after when I needed it by. I am very disappointed to say the least. I'm in Florida where I celebrated Christmas but my items are in Charlotte and I won't be back to Florida for another month.

It arrived very late and the material of the sock is weird. It’s not your standard sock. Picture is cute but definitely not worth the price.

The quality of the product was fine. However the delay in my order was unforgivable. I ordered my items on December 1st and did not receive them until December 29th. My order was placed well in advance of the cut off for Christmas delivery, however between the delayed processing time and the mail mishaps this year my gifts were late. While I understand the issues surrounding the mail are not those of pupsocks it is still unfortunate and ultimately not the consumers problem. I will not be purchasing from this site again. I am aware of other sites that were able to provide products in a timely manner despite the issues with the postal Service.

The quality of these socks is not great. Infact, I'm more than a little embarrassed to present these as a gift. The photos are great on the socks, but the socks are not a good quality.

I ordered these socks 4 weeks ago for a holiday gift and they still have not shown up. I understand that shipping has been delayed due to Covid, but just disappointed that after this much time, it has not been worked out. I appreciate the company sending a photo of what they will look like, so I can show that to the recipient, and they are reaching out and trying to be honest about the issues with keeping up with a huge number of orders, but wish there had been more clarity from the beginning that it might take this long, as I would have chosen something else.

Ordered socks in November, recieved them after Christmas. When I realized they wouldn't be here in time for gift exchange, I requested to cancel my order and get a refund. Customer service did not acknowledge my request at all in their response. I repeated my request. I got zero response. I tried calling and emailed again and got nothing. The company seems like they're in over their heads and should limit sales to uphold their shipping promises. I won't order again and will definitely discourage anyone and everyone from ordering from PupSocks. The product is mediocre and the customer service is nonexistent.

I left a request in the notes section but the socks didn’t come the way I wanted them to, and nobody reached out to acknowledge my request or let me know that they couldn’t fulfill it.

They are late, very expensive and don’t fit worth a damn. No happy with my purchase at all...