GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

Hi there Alex, We are terribly sorry for the long wait, we normally deliver at a timely manner. I'm glad to see that we delivered great service to you the first time you shopped with us. I did look into the system to see if we were able to fix the issue and I'm really happy to see that your customized product was delivered to you. We take your review into account and it really matters to us because this lets us know what our growing company improve on our products and services. We appreciate your business with us! If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hi Donna, We are sad to see that the mask did not come the way you expected. We apologize for any inconvenience it may have caused, Donna. I want to let you know that we take our customer's review very seriously because they help our growing company improve on our products and services. We do have other cool products you can check out and hope you can have a better experience with us. We greatly appreciate your business, Donna, and we are very important to us. If you have any questions or concerns, please feel free to contact us at [email protected]

Response from GoPupSocksSep 17, 2021

Hello Angie, We are sincerely sorry to see that your daughter will not be able to fit her custom socks. We try our absolute best to make our custom socks fit all kids feet. We hope to improve and we really appreciate your feedback. We alway value our customer's reviews because it helps us improve on our products and services. I hope you give us another chance and have a better experience the next time. please email us at [email protected]

Response from GoPupSocksSep 17, 2021

Hello there, We are very excited to see that the photo of your furry little friend came out lovely on your custom made socks but we are sad to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 17, 2021

Hello there, We are very happy your custom product was to your satisfaction but saddened to see that the quality of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 17, 2021

We value our customer's feedback because that is one way we improve our growing company. We are really sorry for the trouble you went through on our website. I do want to mention that we do provide gift boxes but, at the moment, we do not provide gift messaging. We will consider it in the future, Mark! Thank you for shopping with us and we greatly appreciate your business. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 17, 2021

Hello there Katie, We do apologize that the photo on the blanket did not come out the way you expected it. We are, however, very excited to see that you loved the quality of your custom products. I did go back into the System to see if we resolved the issue for you and after seeing the photo you provided us, the only note I see is to take off the streak of light across the ear and, unfortunately, we are unable to do that. We sublimated the photo on the blanket exactly the way it seems on the photo you sent us. We do appreciate your feedback Katie and hope you give us another opportunity in the future. Contact Email: [email protected]

Response from GoPupSocksMar 2, 2021

Hi PJ! First and foremost, I would like to apologize for the lack of response from us within a timely manner. We thank you for your feedback, as we truly appreciate it! I am very sorry to hear that you were experiencing delays while awaiting the arrival of your package. I am, however, very glad to confirm that your order was delivered and that a resolution was provided for you via email on behalf of one of our team members. We thank you for your patience and understanding! The PupSocks Team -Courtney M