GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna

Response from GoPupSocksAug 31, 2021

Hi Austin, Thank you so much for your feedback! We are sad to hear your wife's socks didn't fit as expected. All of our socks are crew-style socks and come up to mid-shin on the average adult. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We value you as a customer and hope we can create a better experience for you in the near future. With that said, please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 1, 2021

Hi there Spencer I'm saddened to hear that the size of your customized mask was not as expected. Believe me, Spencer, We value your business with us and we do the best we can to accommodate our customers with what they want. On the other hand, we are flattered to hear you loved the image that was printed on the mask. We greatly appreciate your feedback because that lets us know how we can better our services. Hope you have a better experience the next time you shop with us. If you have any questions or concerns, please email our experts at [email protected]

Response from GoPupSocksFeb 1, 2021

Hi there, I am sincerely sorry that you received an unsatisfactory item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a refund was processed for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksSep 1, 2021

Hello there Vang We are saddened to see that the size and quality of the product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need improve on. Believe me, Vang, our intentions are never to deliver a substandard product. We would love for you to give us a second try. We want you to know, that our main focus is to make our valued customers happy. We would love to keep and appreciate your business. Hope you have a better experience on your next custom-made order. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksAug 31, 2021

Hello Kristen I'm saddened to hear that the shape of your customized product was not as expected. Believe me, Kristen, We value your business with us and we do the best we can to accommodate our customers with what they want. I ask you to please give us another opportunity to pup your socks off and put a smile on your face. We greatly appreciate your feedback because that lets us know how we can better our company and service. Hope you have a better experience the next time you shop with us. If you have any questions or concerns, please email our experts at [email protected]

Response from GoPupSocksAug 31, 2021

Hi there Kelsey I'm saddened to hear that the size of your customized product was not as expected. Believe me, Kelsey, We value your business with us and we do the best we can to accommodate our customers with what they want. I ask you to please give us another chance to put a smile on your face. We greatly appreciate your feedback because that lets us know how we can better our company and service. Hope you have a better experience the next time you shop with us Kelsey. If you have any questions or concerns, please email our experts at [email protected]

Response from GoPupSocksSep 1, 2021

Hi Tim, Thank you for your feedback! We are deeply saddened that you received your socks not only late but filthy. We make sure all our packages are securely packaged before leaving our warehouse. This could have been a mishap that happened in transit. After looking into our system, we could not find any contact attempt, with that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The PupSocks Team 🐾