GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 16, 2021

Hi Andrea, I am so sorry that your cats adorable face was placed on he wrong sock. I greatly apologize for this mishap.We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. If you have any questions please feel free to email us at [email protected] Betsy The PupSocks Team

Response from GoPupSocksSep 16, 2021

Hi.Almut, I am so sorry that the PupSocks were no up to your expectations.Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. If you have any other questions we would be happy to help. Have a wonderful day!!! Betsy The PupSocks Team

Response from GoPupSocksSep 20, 2021

Hi there Kylie, Our company really appreciate your review and the time you took to give us your opinion because it truly helps our growing company improve our products. I'm sure your recipient will love them because you gifted them with your heart and as a memorable gift. We appreciate and value your business, Kylie! Thank you for shopping with us! If you have questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there Gary, We sincerely apologize for the mishap of your order, Gary. We truly apologize for the inconvenience it may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksDec 30, 2020

Hi there! Thank you so much for reaching out to us! We are elated to hear that you were pleased with the images that we printed but disheartened to hear that you were less than satisfied with the functionality of the socks. Please keep an eye out for an email from [email protected] for a resolution.

Response from GoPupSocksSep 20, 2021

Hi there Steffanie, It's very unfortunate to see that the custom socks were too big. It makes us sad to see that it was not what you expected. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Lorri, Thank you so much for your opinion and believe me, Lorri, we take your feedback into account to improve our products and service, as this company is growing at a fast rate. It does make us a little sad to see that the custom socks did not come out the way you expected. Make sure to see our other cool custom product. If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksMay 19, 2021

Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.