GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 2,153 reviews with 2 stars · Clear filters

Cfreking
Dec 31, 2020
Disappointed
The blanket I order was great! The socks are cute but they don’t fit! I ordered them for my13 year old daughter. She can’t even put them on. There is no stretch. I will never order socks again very disappointed. I should of ordered her a blanket, at least she could of used that.
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that your socks did not fit. Here at PupSocks we value our customer's satisfaction. I am going to send you a follow up email to let you know how I can improve your customer experience with our company. I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
Bill
Dec 31, 2020
The socks and blanket weren’t of quality material.
The socks and blanket were disappointing. The socks are like compression socks?! Not very fuzzy, comfortable or soft. They are compression socks with my cats face on them. I thought they were going to be a little better quality and softer socks. The blanket?! The blanket is soft but it’s thinner than a tissue. For the price of the blanket I was hoping it would’ve been made out of a thicker, cozier material. It seems the price you charge for these items aren’t for the items at all because the material is cheap. The price you charge is for whoever copy and pasted my cats face into a computer program. That’s cool, but then just say these are $3.00 dollar socks and blankets that were putting your pets face on. The rest of your money goes to us for putting your pets face on things because you can’t. If this were the case?! Then I would’ve been cool with this order.
Response from GoPupSocksSep 1, 2021
Hello there Bill We are stricken to hear about your experience with the material of your customized blanket. We go full throttle and work tirelessly to satisfy our customers and make them happy. If you go to the support tab and click your way on to blanket FAQs, you will find it say that our blankets are made from 100% Polyester. Our intentions are not to send a substandard product but to provide a gifted treasure to our customers. If you have any questions or concerns, contact our A1 customer service agents via email at [email protected]
Jeff B.
Dec 31, 2020
Disappointed
I was disappointed that the Xmas gift I ordered on Nov 19 has still not arrived as of Dec 31. I ordered from a different company on Nov 26 from the States and it arrived Dec 17. According to the tracking info it has still not arrived in Canada. Not really impressed.
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Michael F.
Dec 31, 2020
Find another place!
I placed two orders around December 8. I uploaded two pictures per order and inserted a note asking if I could have both pictures printed on the socks. When I got the receipt via email, I only saw 1 picture and I immediately emailed customer service. It took them 5 days to respond and basically told me socks are immediately put in production (I placed the order on a Saturday or Sunday and highly doubt they started working on them that same day). When I got the socks, one pair was fine and the other pair for some reason they decided to cut the picture into two (guessing someone did read my note and misunderstood but didn’t bother emailing me. Also, the picture was of my friend running with her song.). Overall, they get a 2 because customer service was by far the worst. Definitely won’t come back to this company.
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Service was great
Service was great, but socks were very poor quality.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
Patty
Dec 31, 2020
Part of my December 2nd order arrived…
Part of my December 2nd order arrived yesterday, Dec 30th. Still waiting for the rest. USPS is not the problem as everything else I ordered online arrived within 10 days. This company has a good idea but hasn't figured out how to actualize it. The mask that arrived was cute, but quality is similar to what's sold by street vendors, thus expensive for the product but supposedly a small portion goes to charity, so is forgivable.
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that you did not like the quality of our products. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
K R.
Dec 31, 2020
Received the wrong order
Received the wrong order. Was supposed to be 2 cats. Got a dog and cat. The correct blanket is very soft, though!
Response from GoPupSocksFeb 2, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Dec 31, 2020
Image of my dogs face was not clear
The quality of the blanket is good but gave it 2 stars because the image of my dog did not come out clear. Half the side of the face is smudged and unclear. Contacted the support team about the quality of the image but no one has returned my email.
Response from GoPupSocksFeb 1, 2021
Hi there, I am sincerely sorry that you received a product with terrible image quality . Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Disappointed

The socks and blanket weren’t of quality material.

Disappointed

Find another place!

Service was great

Part of my December 2nd order arrived…

Received the wrong order

Image of my dogs face was not clear

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Disappointed

The socks and blanket weren’t of quality material.

Disappointed

Find another place!

Service was great

Part of my December 2nd order arrived…

Received the wrong order

Image of my dogs face was not clear