GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 7, 2022

Hi Jim, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. While looking into your order, it looks like we reached out with a solution via email. Please email us directly at [email protected] to confirm your order issue has been rectified to your satisfaction. We appreciate your business and patience at this time. Best Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 4, 2022

Hi David, Thank you so much for taking the time to write a review. We are so sorry that you got 2 pairs of custom socks that were exactly the same. We would like to make the right for you. since you did the review as an organic one we do have any of your order information. If you could please email us at [email protected] we will be able to make this right for you. The PupSocks Team

Response from GoPupSocksMar 4, 2022

Hi Jennifer, Thank you so much for taking the time to write a review. We are terribly sorry about you are unhappy with the quality of your order. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Again, thank you for you review! The PupSocks Team

Response from GoPupSocksMar 4, 2022

Hi Eric, Thank you so much for taking the time to write a review. We are so sorry that you have not received your custom PupSocks. We tracked the order and it looks like your order should be delivered today March 4th by 7pm. It looks like you made your order on the 15th of February and we do not offer expedited shipping at this time so we are so sorry for the mix up. If you have any other questions please feel free to email us at [email protected] and we can assist you. The PupSocks Team

Response from GoPupSocksMar 4, 2022

Hi Maddy, Thank you for taking the time to write a review. We ar so sorry that the custom CatSocks are too long and do not fit on the calf. we looked into you order and it looks like a resolution was given on the 3rd. We look forward to your reply and look forward to resolving this for you. The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Audrey, Thanks for your feedback! We are deeply saddened that these issues occurred. We strive for exceptional quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempts. With that said please lookout for an email from our support team. Kind Regards, The PupSocks Team

Response from GoPupSocksMar 3, 2022

Hi Casildah, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. With dark animals, we advise sending a picture that was taken in great lighting. After looking into your order issue, I'm glad we reached a solution via email. We appreciate your feedback in order to improve in that particular area. We value you as a customer! Best Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 3, 2022

Hi Rick, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, I can see we extended a solution via email. We do value you as a customer and we hope we can create a better experience for you in the near future. Kind Regards, The PupSocks Team