GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksSep 1, 2021

Hi Jordan, Thank you so much for your feedback! We are extremely sad that you were not pleased with the quality of the sock. We strive for A1 quality and hate that we dropped the ball with your special order. With that said, I would love for you to give us another try in the future. Visit us at Gopupsocks.com to shop more custom-made products and use coupon code Trust20 for a special discount at checkout. We appreciate your business and patience! Best Regards, The PupSocks Team 🐶

Response from GoPupSocksSep 1, 2021

Hi Marisa, We are terribly sorry you didn't receive your order in the timely manner as expected. Due to COVID shipping guidelines, your delivery expectation window was altered. We appreciate your feedback in order to better ourselves as a company and how we communicate with our customers about their custom products. We are pleased to see your Custom gifts were indeed delivered. If you have any concerns or additional feedback, please feel free to contact us directly at [email protected]. Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 1, 2021

Hello there Meg Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The FaceSocks Team Dani

Response from GoPupSocksFeb 2, 2021

Hi there, I am sincerely sorry that your order did not arrive on time.Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 4, 2021

Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna

Response from GoPupSocksSep 1, 2021

Hello there Chason I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Chason. Due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected. We are committed and work tirelessly to meet our valued customer's needs. I do want to mention that we have other awesome products that you can check out, I'm sure you will like the other custom products we have. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksFeb 2, 2021

Hi there, I am sincerely sorry that your order did not arrive. Here at PupSocks we value our customer's satisfaction. I am going to send you a follow up email where I will be able to help you further with your package. I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna