GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 17, 2021

Hi Barb, I hope your having a great day! Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a wonderful weekend!!!!! Kind Regards, The PupSocks Team

Response from GoPupSocksSep 17, 2021

Hi Madison, Thank you so much for your feedback! I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Betsy The PupSocks Team

Response from GoPupSocksSep 17, 2021

Hi Olivia, I am so sorry we did not crop the mohawk on the white pup, it was adorable! . I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Have a really nice weekend! Betsy🐾🌼 The PupSocks Team

Response from GoPupSocksSep 17, 2021

Hi Juliana, I hope all is well! I did some digging into the status of your order, and unfortunately, it has not indicated whether your order has delivered. However, I wanted to check in and see if you did receive the order you placed, or if you have a concern or issue regarding your order. If you have not have received your order or received the wrong order please respond directly to this email. I truly appreciate and value your business. Because of this, I wanted to make sure that you were able to get the items you purchased in your hands. Please let me know as I would love to hear your feedback. Have a awesome weekend! Betsy PupSocks Team

Response from GoPupSocksSep 17, 2021

Hi Valorie, I am so happy that you think the are adorable.Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. I hope you have a wonderful weekend! Betsy 🐾🦋 The PupSocks Team

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! We have been experiencing some complications this holiday season and would like to rectify this matter at hand. We are truly sorry for the lack of correspondence and delays in shipment. I can see that you have been in contact with one of our representatives and we are looking forward to a response from you! Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel

Response from GoPupSocksSep 17, 2021

Hi Tammy, I am so sorry for the issues that you had with your order. I am glad to see we did refund the $1.90 back to you. I also apologize for the print on the sock did not match your sons dog. I hope you have a wonderful weekend! If you have any questions or concerns please feel free to email us at [email protected]. Betsy The PupSocks Team

Response from GoPupSocksSep 17, 2021

Hi Craig, I hope your day is going well. Thank you for taking the time to write a review. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. I hope you have a great weekend!!!! Betsy The PupSocks Team