GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 2,153 reviews with 2 stars · Clear filters

customer
Jan 1, 2021
Disappointed.
Although the picture came out really cute, the socks are a weird uncomfortable material that I have never felt. Definitely a highly overpriced gag gift.
Response from GoPupSocksFeb 3, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
Laurena
Jan 1, 2021
Product is good, disappointed with shipping
2 stars because there’s nothing wrong with the socks I ordered, I was just greatly disappointed that they didn’t arrive before Christmas. I understand that there are delays due to COVID, and as a custom order, it takes longer, but with this in mind I ordered the socks over a month in advance so I would get these by Christmas.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Jan 1, 2021
Sadly disappointing
Print is good, but quality and socks shape is weird... very expensive for not much :(
Response from GoPupSocksFeb 3, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
Brian T.
Jan 1, 2021
Don’t hold your breath
Nice product but turn around time from order was unacceptable. Ordered them on Cyber Monday and didn’t arrive until Christmas Eve.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Kay from A.
Jan 1, 2021
Still haven’t gotten my order from a…disappointing
Still haven’t gotten my order from a month ago. So much for Christmas presents. Wasn’t until I contacted pay pal with a complaint that it miraculously shipped but still haven’t gotten it. Says it’s in route . Y’all need a much better system to satisfy your orders and if you don’t have one you need to not continue to take orders you can’t fill.
Response from GoPupSocksFeb 4, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been replaced and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Jan 1, 2021
Large flaw, not cropped correctly
I had ordered my blanket around November 26 or 27 for Christmas. Unfortunately, it did not arrive in time. A big part of this was USPS but it also was in production for quite some time so that was disappointing. In the ordering process it asks you to give specifications for how to cut the image you provide. They did not follow my specifications I requested which was also frustrating. When it arrived it had a large white line down the middle like the material was folded when they printed it. I reached out about 5 days ago to talk about how they plan to fix these issues. Their estimated wait time was a few hours but again, it’s been 5 days. I will adjust my review once I do hear back from the team based on the level of customer service they provide. I know the Christmas ordering of 2020 was overwhelming for many companies I’m just upset I received a product not done to my request and with a large flaw.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Kristi
Jan 1, 2021
I still have not received my order or…
I still have not received my order or is now 15 days since it shipped and the mock up I received in the mail does not follow the specifications I left for the designer to include my dogs bandana. I would understand if they couldn’t do this but to message me ahead of time or prior to printing would have been better customer service
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
CG
Jan 1, 2021
Cute but not worth the price
Cute but not worth the price. Save your money. $60 for two pairs of socks.
Response from GoPupSocksAug 31, 2021
Hi Camlyn, Thank you for your feedback! It is never our intention to deliver a substandard product. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We strive to always find and use the best materials when crafting our Socks. After looking into your order, it looks like we extended a solution for you via email. We are customer-focused and want to keep you happy. Please visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Kind Regards, The PupSocks Team Shae 🐾

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Disappointed.

Product is good, disappointed with shipping

Sadly disappointing

Don’t hold your breath

Still haven’t gotten my order from a…disappointing

Large flaw, not cropped correctly

I still have not received my order or…

Cute but not worth the price

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Disappointed.

Product is good, disappointed with shipping

Sadly disappointing

Don’t hold your breath

Still haven’t gotten my order from a…disappointing

Large flaw, not cropped correctly

I still have not received my order or…

Cute but not worth the price