customer
Socks aren’t great quality - customer service great
Socks aren’t great quality, very plastic looking/feeling, flat and strange. Not what I expected at all from such an expensive sock. Update: offered replacement blanket to compensate, very impressed, blanket much better quality than socks. Review changed from 2 stars to 4. Thanks for a speedy and appropriate resolution.
Response from GoPupSocksFeb 5, 2021
Hi there! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that you were unhappy with your initial order. I am, however, very glad to hear that your matter was rectified and that you are happy with the outcome! We thank you for being the absolute best part of PupSocks and we look forward to being able to service you again in the near future! Please enjoy a 20% discount on your next order with us using the coupon code TRUST20. The PupSocks Team -Courtney M


