GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Socks... Everyone buys them at some point. So, we all know what you can get for your money, right? While PupSocks has a great concept behind it and are a great gift idea, let's not be fools here. For the price I paid for 2 pairs of socks from this Facebook-ads-driven company, I could have bought socks that would be 10 times the quality and would last a lifetime. These, while looking good, might just be great to pin on your wall.
Laura P.
The socks are very cute. But... Fit is weird. Very wide foot— the look rectangular. No tapering from narrow heel to toes. My nine year old refuses to wear them since they are so baggy from heel to mid foot. Purchased XS for size three youth foot. The top band—does not resemble any modern sock. Reminds me of the bands my grandpa wore around his socks to hold them up, only on the inside. Very cute in the package. Sadly, will never be worn. Clever idea—but I don’t blame him for not wearing them.
Response from GoPupSocksSep 17, 2021
Hi Laura, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae
customer
Took forever to receive
Response from GoPupSocksSep 17, 2021
Hi William, We are terribly sorry you didn't receive your order in a timely manner. Due to COVID shipping guidelines, your delivery expectation window was altered. We hope that we were able to pup your socks off with your custom yellow PupSocks. We appreciate your honest feedback and your patience. Best Regards, The PupSocks Team Shae
Mike
Took over a month to arrive. A little pricey but good quality overall
Response from GoPupSocksSep 17, 2021
Hi Mike, We are sorry you didn't receive your custom gift as expected. Due to COVID, shipping windows were tremendously altered out of our control, and for that, I apologize. I am thrilled you loved your Custom Purple Socks. We value and appreciate you as a customer! Best Regards, The PupSocks Team Shae
customer
I ordered socks for my son with the pictures of both our cats. One recently passed away and it hit him pretty hard. I thought ordering socks with their faces on it would cheer him up. The socks themselves were great. The pictures looked really well and they were his favorite color, green. However, I ordered the kid size and they don't fit properly. The top by the toes are wide with extra space, but near the heel/ankle it becomes really tight and bunches up. He will still keep them, but its unfortunate that they don't fit good.
Response from GoPupSocksSep 20, 2021
Hi Krysta, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Betsy The PupSocks Team
customer
Color was totally not what I sent the picture of. I have a gray cat and on the blanket he is brown.
Response from GoPupSocksSep 20, 2021
Hi Dawn, I am so sorry that your fur baby came out brown rather than gray. I do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. I hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Betsy The PupSocks Team
customer
Cute socks. Love that service is in your mission. The socks took a very long time to arrive, and the socks themselves were thinner and of a cheaper quality than I'd expected. I'd prefer socks not made in China (even if they're printed in Atlanta). But I do like the mission of the company.
Response from GoPupSocksSep 20, 2021
Hi Caroline, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy The PupSocks Team
SerenaWesley
I can’t say how it is....I ordered in November and still have not received my order yet. I’m sure it will be lovely. Sad it didn’t make it here for Xmas. Every time I look it’s still in Miami. 😔
Response from GoPupSocksSep 20, 2021
Hi Serena, I hope all is well! I did some digging into the status of your order, and unfortunately, it has not indicated whether your order has delivered. However, I wanted to check in and see if you did receive the order you placed, or if you have a concern or issue regarding your order. If you have not have received your order or received the wrong order please respond directly to this email. I truly appreciate and value your business. Because of this, I wanted to make sure that you were able to get the items you purchased in your hands. Please let me know as I would love to hear your feedback. Thank you! Betsy The PupSocks Team
