GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 2, 2021

Hi Meryl, Thank you for your feedback! It is never our intention to deliver a substandard product. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We strive to always find and use the best materials when crafting our Socks. We are customer-focused and want to keep you happy. Please visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 2, 2021

Hi Bayje, Thank you for your feedback! First and foremost, we would like to apologize for the extreme delays COVID created. We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team Shae ☀️

Response from GoPupSocksJun 29, 2021

Hi Snow Lover! Thanks for placing an order with us. The quality of material that we use is designed for us to be able to clearly print your "furbaby" on our products. Our youth sizes do run a bit large. However, we hope that your child will be able to grow into them and still enjoy them. We do make other custom products and hope that you will keep us in mind for all of your other custom product needs. Thank you for taking the time for leaving a review. The PupSocks Team Monique🐾

Response from GoPupSocksSep 2, 2021

Hi Susan, Thank you for your feedback! First and foremost, I sincerely apologize for the poor correspondence on our end. We strive to deliver the best service possible and we are disappointed that we didn't exceed your expectations. In order for us to improve as a company, we take your feedback extremely serious. After taking a looked into your issue, I see we reached a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. Best Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 2, 2021

Hi Danielle, Thanks for your feedback. We are terribly sorry for the mishap with your order. We are happy to see that the replacement order was produced and delivered. As always we appreciate your feedback in order to better ourselves as a company. If you have any concerns or additional feedback, please feel free to contact us directly at [email protected]. Kind Regard, The PetSocks Team - Shae 🐩

Response from GoPupSocksSep 2, 2021

Hi Cynthia, Thank you for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 2, 2021

Hello there Karoliina We are saddened to see that the material of the sock didn't meet your expectations Karoliina. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Karoliina, our intentions are never to deliver a substandard product. We want you to know, that our main focus is to make our valued customers happy. Hope you have a better experience with your next custom-made order. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 2, 2021

Hello there Mike, We are saddened to see that the size of your custom-made products didn't meet your expectations. Our goal is to put a smile on your family's face because it's important to us! We do appreciate the time you took to give us a review, it's a growing company so this lets us know what we need to improve on as far as our service and products. Believe me, Mike, our intentions are never to deliver a substandard product. We do appreciate your business with us, Mike! We do have other cool products you can check out on our Pupsocks website, so hopefully, you have a better experience the next time you shop with us. If you have any questions or concerns, please contact our experts at [email protected]