GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 17, 2021

Hi Kira, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempts. With that said, please email us directly at [email protected] to confirm your order issues have been rectified. We appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi, We are thrilled that you liked our service and your custom socks image. We are sad to hear we dropped the ball when it came to overall quality. We would like to sincerely apologize for the delivery of a subpar item. We make our socks with the intention of being novelty socks that can be worn. We appreciate your feedback in order to prevent order mishaps like this in the future. We value you as a customer! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi Katie, Thanks for the feedback! We are extremely pleased you liked your custom products. Due to COVID, our shipping timeframes were severely altered, and for that, we apologize! We appreciate your business and patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi, We always strive to deliver a top-tier quality product and we are extremely sad that we didn't with your special gift. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We appreciate your feedback as we are constantly improving as a company. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi Scott, We are thrilled that you liked our service and your custom socks image. We are sad to hear we dropped the ball when it came to overall quality. We would like to sincerely apologize for the delivery of a subpar item. We appreciate your feedback in order to prevent order mishaps like this in the future. We value you as a customer! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi Brian, We are terribly sad you did not receive your gift as expected. When we initially created our delivery window, we didn't think COVID would alter it as much as it did, and for that, I apologize. We are thrilled a replacement order was created and delivered. We appreciate your business as well as your patience and look forward to any future orders you may have. Feel free to contact us directly with any additional feedback or questions. Thank you for your business! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi Nicole, Thank you for your feedback! We are ecstatic that you like the way your custom socks look, but we dropped the ball when it came to overall quality. We genuinely apologize because it's never our intention to send a subpar product. We strive to always find and use the best materials when creating our products. We appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 17, 2021

Hi Steve, We are happy you loved your picture on your Custom PupSocks! We apologize for the quality of your socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We hope that we can create a better experience for you in the near future! We value you as a customer! Best Regards, The PupSocks Team Shae